Lightroom Crashes when using (Adjustment Brush + alt)

[carlosf97087051]

Adobe support wasn't able to help me with this issue Ive had for a year. Lighroom 5 continues to crash after I erase an adjustment brush, followed by a crash report. I am currently running Mac IOS Sierra 10.13.6,. I have deleted the app and reinstalled it but the issue persists. Please help.

[Sahil.Chawla]

Hi Carlosf,

Sorry to hear about Lightroom crashing when you use the Adjustment brush tool, have you tried turning off the Graphics processor from the Lightroom preferences? Go to Lightroom > Preferences >Performance tab > Uncheck GPU > Restart Lightroom.

Regards,
Sahil

[carlosf97087051]

Hello Sahil,

Im not able to locate the Performance Tab in the Preferences window.

General

Presets

External Editing

File Handling

Interface

Lightroom Mobile

Are the only tabs

-Carlos F

On Thu, Nov 22, 2018 at 9:30 AM Sahil.Chawla <forums_noreply@adobe.com>

[Sahil.Chawla]

Try creating a new catalog, import a single file, and try to use the adjustment brush and let us know if it still crashes.

[carlosf97087051]

It crashed once again. I was able to create and delete the adjustment a few

times before it ended the program. I have a window with a crash report on

my screen

On Thu, Nov 22, 2018 at 10:07 AM Sahil.Chawla <forums_noreply@adobe.com>

[carlosf97087051]

https://forums.adobe.com/thread/1958394

I wonder if this can be helpful. I’m using Lr 5.7.1

Carlos Frayre

[Sahil.Chawla]

Please try resetting the preferences of Lightroom as it might help: How to set Lightroom Classic CC preferences

[carlosf97087051]

Once again, the app crashed. I deleted the file com.adobe.LightroomClassicCC7.plist as instructed.

Carlos Frayre

[carlosf97087051]

Allow me to add, I am using Lr 5 not Lr CC

Carlos Frayre

[Jao vdL]

carlosf97087051

I deleted the file com.adobe.LightroomClassicCC7.plist as instructed.

Allow me to add, I am using Lr 5 not Lr CC

Those wo statements are contradictory. You deleted the preference file for Lightroom 7 but you are using LR 5? You should delete the preference file for Lightroom 5 which will not have classic in the name as Lightroom 5 was a few versions before Adobe started using the Classic identifier.

[carlosf97087051]

I deleted com.adobe.CommonLR5.plist as you suggested but Lr still crashed.

[carlosf97087051]

Can someone follow up on my case please?

Carlos Frayre

[Jao vdL]

Carlos this forum is just for other users. I guess the problem might be that LR5 never was supported on Mac OS 10.13 and it is perhaps not surprising it crashes. Not very helpful I know but I do Remember there are some incompatibilities that cause weird behavior with Lr 5 and newer Mac OS installations.