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Lightroom Quit Unexpectedly

New Here ,
Mar 07, 2018 Mar 07, 2018

I am having the same issue with Lightroom CC, also running on Mac OS High Sierra.

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correct answers 1 Correct answer

Community Expert , Mar 07, 2018 Mar 07, 2018

Try to deactivate the GPU support: Adobe Lightroom GPU Troubleshooting and FAQ

The next step is to try to reset the Lightroom preferences: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

Do you have installed the latest version of Lightroom (actually version 7.2)

Is your system up-to-date?

From my past experiences with problems I can suggest the following steps:

1) Save your catalog to a secure location.

2) Use the CC Desktop App to deinstall  Lightroom (and Photoshop)

3) Download

...
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Community Expert ,
Mar 07, 2018 Mar 07, 2018
LATEST

Try to deactivate the GPU support: Adobe Lightroom GPU Troubleshooting and FAQ

The next step is to try to reset the Lightroom preferences: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

Do you have installed the latest version of Lightroom (actually version 7.2)

Is your system up-to-date?

From my past experiences with problems I can suggest the following steps:

1) Save your catalog to a secure location.

2) Use the CC Desktop App to deinstall  Lightroom (and Photoshop)

3) Download and run the Adobe Creative Cloud Cleaner Tool to remove all Adobe 'stuff'.

Use the Creative Cloud Cleaner Tool to solve installation problems

4) Open the CC Desktop App and install the latest version of Lightroom (& Photoshop)

5) Restore your catalog.

All this sounds drastic and it does take time and effort, but a clean installation can fix many problems.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 8 - PureRAW 5 - Topaz PhotoAI 4
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