Lightroom says "New Version Available," but then does nothing after clicking "Update

[Marc Sheridan]

I'm trying to update from the CC icon and it still won't work - in fact Lightroom Classic does not even show up in my list of installed apps even though I'm using v12.2. Can someone at Adobe help?

[cmgap]

Can you logout of your Creative Cloud app and then sign back in?

[Marc Sheridan]

I called Adobe and they fixed it - not sure what they did other than uninstalling everything and then reinstalling but it worked so I'm happy.