P: View > Sort > Last Comment Time incorrectly greyed out

[johnrellis]

The View > Sort > Last Comment Time is incorrectly greyed out for a synced collection, though I'm able to select Sort: Last Comment Time in the bottom tool bar.  (LR CC 2015.7 / OS X 10.11.5.)

Screenshot showing View > Sort > Last Comment TIme incorrectly greyed out:
RackMultipart201610313851719gh-066c35e1-b298-4e33-b0d1-630e0b3b5140-1009932244.png

Screenshots showing the tool bar's Sort: Last Comment Time working:
RackMultipart2016103110257314c-c8ca2c2b-a424-4c13-9b74-bbecc854e706-155113881.pngRackMultipart20161031390341vvw-7370b113-1597-4786-9174-4454ff8af874-983729666.png

[Unable_to_upgrade_catalog]

My option in menu View -> Sort -> Last Comment Time , is disabled,  and if I use the option in toolbar, not work, for new comments and likes,  in old collection work for old comments, but for new ones , don't work

[johnrellis]

"if I use the option in toolbar, not work, for new comments and likes,  in old collection work for old comments, but for new ones , don't work"

Try clicking the Sort Direction button twice:
 

I identified another bug  where synced collections are not properly sorted after you restart LR: https://feedback.photoshop.com/photoshop_family/topics/lightroom-synced-collections-dont-sort-correc...

[Unable_to_upgrade_catalog]

I tried twice clicking and didn't work

[johnrellis]

Reading your previous posts, I think it would be best if you could provide a full-resolution screenshot of the entire LR window showing your issue (come back to the Web to post your reply, and upload a PNG, not JPEG, using the camera icon at the bottom of the reply window).

[Unable_to_upgrade_catalog]

[Unable_to_upgrade_catalog]

[johnrellis]

Those screenshots should be very helpful to Adobe. 

Regarding the lack of the comment badge in the lower-left corner of the thumbnails, it looks like all badges are missing, including the badge that indicates a photo is in a collection.   Verify that the option View > View Options > Thumbnail Badges is checked:



If that doesn't help, try resetting LR's preferences: http://www.lightroomforums.net/showthread.php?25197-Resetting-the-lightroom-preferences-file-updated. LR sometimes soils its preferences, causing the user interface to go weird, and resetting often fixes things.

[Unable_to_upgrade_catalog]

The option View > View Options > Thumbnail Badges was checked. I had created a new collection with photos that hadn't been edited. 

Now, I edit some.

[Unable_to_upgrade_catalog]

I will try Reseting the preferences

[Unable_to_upgrade_catalog]

I give up, the reset not worked, then I decided lost all comments that I have, and use the option to delete all data  in Lightroom Mobile, this work out.

I lost the olds comment, but all working again

Tanks for help

[johnrellis]

That's too bad you couldn't get it to work.  But at least we have two concrete, reproducible bug reports filed.

[FeedbackCommunityMember]

I'm having that greyed out menu item as well. The bottom tool bar does work.

Why isn't likes and comments a Smart Collection?

[johnrellis]

"Why isn't likes and comments a Smart Collection?"

I see that you already voted on that topic, good: https://feedback.photoshop.com/photoshop_family/topics/lightroom-better-support-for-comments-and-lik...

[FeedbackCommunityMember]

I had the same issue and this was the first result from a Google search.
For anyone else finding this you can still sort by last comment by going to:
Library -> Review Comments

[4PetesSake]

I am trying to sort comments bu using this feature.  Can anyone tell me why the "Last Comment Time" s grayed-out in Sort?  

[Jim Wilde]

That looks like a bug to me. Instead of using the View menu, try using the sort order on the toolbar to select Last Comment Time, that should work correctly.

[SeanMcCormack]

You may have to click on 'Review Comments' via the yellow dialog box on the collection first. 

For me with a huge catalog (675k) Lightroom can take a while to update collections sync info, so sometimes I just have to wait a little. 

[4PetesSake]

Thanks. I was directed to use the ‘sort’ in the tool bar and that seemed to work. I appreciate your input.

Pete Hathaway
480-235-0034
Phathaway@4petessake.org
Petehathaway.com

[4PetesSake]

This worked. Thanks for your help.

Pete Hathaway
480-235-0034
Phathaway@4petessake.org
Petehathaway.com

[johnrellis]

It's a very old bug, which Adobe never prioritized for a fix, even though it would be trivial to fix:

https://community.adobe.com/t5/lightroom-classic-bugs/p-view-gt-sort-gt-last-comment-time-incorrectl...

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with the existing bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-view-gt-sort-gt-last-comment-time-incorrectl...

[Rikk Flohr: Photography]

FYI, @johnrellis  I raised this old bug at the developers again and asked them to review.