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lightroom will not read sony ARW files

New Here ,
Mar 26, 2015 Mar 26, 2015

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I understood the latest version of Lightroom supported the recent Sony A7 series, whose RAW files are Sony's own ARW files. I have the latest Lightroom but it will not read these files.

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correct answers 1 Correct answer

Community Expert , Mar 26, 2015 Mar 26, 2015

Here is a list of the Sony A7 series cameras that Lightroom supports, and the version of Lightroom required. The Lightroom versions are in the highlighted area.

Capture.JPG

If you are certain you have the appropriate version of Lightroom installed, then provide more information. Can your operating system browser see the raw files? Have they been downloaded to your hard drive? What operating system are you using? What is the exact version of Lightroom?

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New Here ,
Mar 06, 2018 Mar 06, 2018

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Like I said when I open the CC desktop app it says that the app is up to date and only allows me to "Open"

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Community Expert ,
Mar 06, 2018 Mar 06, 2018

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You might need to log out of your account in the CC desktop app and log back into it. Your CC app itself likely needs to be updated first before it will recognize available updates. I have seen it get stuck thinking there are no updates available and logging out and back in will usually fix it.

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New Here ,
Mar 06, 2018 Mar 06, 2018

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Sorted, thanks!!

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New Here ,
Aug 16, 2018 Aug 16, 2018

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I have the latest up to date Lightroom and it will not read/import Sony ARW files.  If I convert them to DNG files I lose more nearly half the pixels, cutting my resolution.  If I save as a photoshop file it also reduces the resolution.

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Community Expert ,
Aug 16, 2018 Aug 16, 2018

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jagentis  wrote

I have the latest up to date Lightroom and it will not read/import Sony ARW files.

Which exact version of Lightroom are you running? Help > System Info...

From which Sony camera model exactly?

If you're converting to DNG then you're unlikely to be running the latest up to date Lightroom since the DNG converter and Lightroom are updated with new camera support at about the same time.

Converting to DNG won't do anything to the quality of your images. There won't be any loss of resolution. Something else must be going on. What is your workflow?

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Community Beginner ,
Mar 11, 2016 Mar 11, 2016

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I have lightroom CC and am trying to import arw files from a sony a6300.  Its not recognizing the format of the files.  I am running the latest mac OS El Capitan.

I did have an older version of lightroom however that was fully removed.  The files are brand new so its nothing to do with cache of the thumbnails.

Any help would be appreciated.

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LEGEND ,
Mar 11, 2016 Mar 11, 2016

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What does it mean when you say "not recognizing"? What happens? What do you see? What is the exact unedited word-for-word error message? Give us the details.

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Community Beginner ,
Mar 11, 2016 Mar 11, 2016

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"some import operations were not performed"  "the files cannot be opened by lightroom." - this is followed by a list of arw files that were not imported

Thanks for your help!

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LEGEND ,
Mar 11, 2016 Mar 11, 2016

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"the files cannot be opened by Lightroom" probably indicates that you don't have the most recent version of Lightroom, and/or your camera model is too new.

So, please state clearly

  1. The exact camera model that took the photos (saying Sony A7 series isn't sufficient)
  2. The exact veersion NUMBER of Lightroom that you are using (saying you have the most recent version is not sufficient, a lot of people say that when in fact they do not have the most recent version)

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Community Beginner ,
Mar 11, 2016 Mar 11, 2016

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Thanks for your help

1) sony a6300

2) lightroom cc

Lightroom version: CC 2015.4 [ 1060496 ]

License: Creative Cloud

Operating system: Mac OS 10

Version: 10.11 [3]

camera raw 9.4

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LEGEND ,
Mar 11, 2016 Mar 11, 2016

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There is no Sony A6300 supported by Lightroom at this time. So you'd have to use Sony software to open the RAWs, save as TIFF, and then import the TIFF into Lightroom

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Community Beginner ,
Mar 11, 2016 Mar 11, 2016

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No way of using another profile like sony a6000?

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LEGEND ,
Mar 11, 2016 Mar 11, 2016

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therealfuchs wrote:

No way of using another profile like sony a6000?

Correct

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New Here ,
May 03, 2016 May 03, 2016

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I am trying to use ARW raw files in Lightroom from my Sony A7 ILCE-7 which has firmware 3.10. I am getting a message when I try to import "The following files were not imported because they could not be read. (44) I am on Lightroom CC version 2015.5 and Camera Raw 9.5. I even tried to change the files to .dng by using the DNG Converter version 8.3.0.141 and still nothing could be read. I am at a resort with poor wifi so I cannot upload the April 26, 2016 version but except for that, I believe I am up to date. Any ideas?

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LEGEND ,
May 03, 2016 May 03, 2016

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New Here ,
May 03, 2016 May 03, 2016

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So what are you trying to tell me?

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Community Expert ,
May 03, 2016 May 03, 2016

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Check your destination. This error message means that you don't have write permissions in the folder you are trying to import the images into.

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New Here ,
May 03, 2016 May 03, 2016

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Thank you Jao vdL that was it. Now it is working fine.

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Community Beginner ,
Mar 11, 2016 Mar 11, 2016

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As far as I know, Sony A6300 is not supported yet by any version of LR.

Br,

Pawel

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Community Expert ,
Mar 11, 2016 Mar 11, 2016

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The next release of Lightroom should not be too far away so be patient.

Use raw+jpeg for now

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Guest
May 24, 2020 May 24, 2020

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It is 2020 and I am having the same issue with Sony A7 III. 😞 
Does Lightroom support them now? 

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Community Expert ,
May 24, 2020 May 24, 2020

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The Sony A7 III has been supported since Lightroom Classic 7.3 back in April 2018

https://helpx.adobe.com/au/camera-raw/kb/camera-raw-plug-supported-cameras.html

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New Here ,
Mar 16, 2016 Mar 16, 2016

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Is there a release date for the newer version of Lightroom that will support the newer ARW files? I have the same problem with Sony Alpha 7 II.

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Community Expert ,
Mar 16, 2016 Mar 16, 2016

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Have you tried the update that came out today?

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New Here ,
Apr 01, 2017 Apr 01, 2017

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Yes. Still not working for my A7ii arw files

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