Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

LR 6: Stuck in loop trying to login into adobe account

New Here ,
Dec 11, 2024 Dec 11, 2024

Hi there,

Just wanted to use LR6 on a new laptop.

unlinked it from the old one.

After entering the serial - which I confirmed with the support team is all fine and active, the QR prompt to login with adobe results in a cycle. I login, I accept the terms, the window closes and nothing happens anymore.

When running LR again, I'm stuck with the login prompt once more.

 

Any ideas? Customer service so far was all but helpful...

 

Thanks!

TOPICS
Windows
333
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 11, 2024 Dec 11, 2024

Moving to Discussions as bug reports are not accepted against no-longer-supported versions of the software. 

Rikk Flohr: Adobe Photography Org
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 11, 2024 Dec 11, 2024
LATEST
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines