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LR Classic Sync problems

Explorer ,
Aug 29, 2025 Aug 29, 2025

I have read almost every post here on LR Classic Sync Issues - I have held down the option ket and attempted to rebuild the sync database but I cannot control how and when LR Classic syncs. Yesterday I set up a new folder and loaded 40 images. It synced fine. Today I set up a new folder and put an image in there and nothing happens. If I click the cloud symbol it has a check mark to say it synced. I see no sync activity listed, and online it has created the collection, but the image I put in the collection is missing. I have tried unchecking and rechecking sync with lightroom but nothing happens. I have wasted SOOO much time trying to get this to work reliably.

Help!

 

LR Classic 14.5.1

MacOS 15.6.1

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macOS
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Adobe Employee ,
Aug 29, 2025 Aug 29, 2025

Hi @ChrisPhotoClimb, sorry to hear you're running into sync issues.

Just to help narrow things down, does this happen with any specific file types? Also, could you try logging in to Lightroom Web and check if you have a Sync Errors folder? You can follow the steps here: https://adobe.ly/3HYEOJI

Thanks so much!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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Explorer ,
Aug 29, 2025 Aug 29, 2025
All file types - note I did have an error two days ago with a .psb but I removed it and do not try and sync .psb

I cannot see sync errors under all photos in LR online - and the interface looks completely different from what is shown in the article.

I am MacOS and Safari.

Thx Chris

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Explorer ,
Aug 29, 2025 Aug 29, 2025

@Aleke - thanks for the reply - see my response in the threadDont see 'sync errors' hereDont see 'sync errors' here

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New Here ,
Aug 29, 2025 Aug 29, 2025
LATEST
quote

I have read almost every post here on LR Classic Sync Issues - I have held down the option ket and attempted to rebuild the sync database but I cannot control how and when LR Classic syncs. Yesterday I set up a new folder and loaded 40 images. It synced fine. Today I set up a new folder and put an image in there and nothing happens. If I click the cloud symbol it has a check mark to say it synced. I see no sync activity listed, and online it has created the collection, but the image I put in the collection is missing. I have tried unchecking and rechecking sync with lightroom but nothing happens. I have wasted SOOO much time trying to get this to work reliably.

Help!

 

LR Classic 14.5.1

MacOS 15.6.1


By MyAARPMedicare @ChrisPhotoClimb

Hello @ChrisPhotoClimb,
You're not alone—Lightroom Classic sync can be frustratingly inconsistent. If the cloud icon shows a checkmark but the image isn’t syncing, try these steps:

- Confirm the image is in a synced collection (not just a folder).
- Check the “All Synced Photographs” collection to see if it appears there.
- Hold Option + click the cloud icon to access “View Sync Activity” and look for errors.
- Try removing the image from the collection and re-adding it.
- If issues persist, consider creating a new catalog and re-enabling sync—corrupted catalogs often cause silent failures.

Adobe’s sync engine has known quirks, especially after macOS updates. A clean reinstall of Lightroom Classic may help stabilize things.


Best Regards,
Kyla Ellis

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