Suddenly within the last week or so in LR Classic (7.2), Library mode, I cannot move a sub-folder with photos from from one folder to another. I get an error, "Could not complete the folder move. An unknown error occurred." It doesn't matter if it is a newly created folder or an old one. The catalog has been optimized, PC (Win 10) rebooted, 12GB RAM and usage is 65% of that RAM.
As an example, I can create a sub-folder "B" inside folder "A". I can create another sub-folder "C" inside "A". I cannot move B into C or move any of them to another folder. I can create and move empty folders, but if it has an image in it, it can't be moved around. I can move images from B into C, but I can't move folders.
My workflow is easiest when I move folders and I've been doing it this way for over a year. I don't know what may have changed. I'm looking for ideas so that folders can be moved in LR. I can close LR, go to Explorer, move the folders, reopen LR and then "find" them for the directory but that is not what should happen.
I also find I cannot rename a folder.
What I have found is that the folder to be moved must be the current folder selected. If I try to move a folder that is not the currently selected folder I will get this error too.
I'm on the very latest LR CC Classic 8.1.
This seems like a bug to me. Re-arranging folders in the Library module should be a simple drag and drop experience form any folder to any folder.
Thank you! This helped me.
This helped me as well! Thanks.
A screenshot of your Folders panel, complete with folder structure up to parent, might help
And, have you changed your internet security program?
Wait a sec, this is old, this has been posted elsewhere, heck my inquiry is from a solution posted elsewhere, this same OP, same question,
Time for OP to close?
Resurrecting this post - none of these solutions worked for me, but this solution below posted by "manChild 762" on the Flickr forums back in 2008 solved my problem!! I created an empty folder and selected it immediately after initiating the file/folder move rather than forcing Lightroom to keep updating the current library view. The operations complete faster, use less CPU/GPU, and don't throw up errors.
I have experienced similar problems as well in moving files and them not updating... Now I can't provide a 10 out 10 guarantee method of recreating the bug/glitch, but I know its liked to multiple causes.
Heres a couple that I have noticed,
* Catalog fails to update folder listing when file is highlighted or selected in group selection, files that are not selected or the main selection move over and update just fine.
* If theres an other application that is reading or maintains an open connection to the same folder.. Like say you had a GPS software app that was wanting to save data, but hasn't yet. Only it sets the state for each file as in-use and read-only since it has temporarily taken the files hostage (on a system level) so it can save the GPS data to the files with no problems.. Its a problem when 2 apps are trying to maintain control of a file. Lightroom seems to only get access when it really needs it, since it maintains it own catalog(database).
Solution that I have found..
* When moving files from one folder to another, I switch to a unrelated folder and mess with files until the move is done. This way there will be no files that are being selected while the move occurs. I just tend to watch the numbers count down and count up between locations. Once its done, its safe to go back in and tweak stuff.
Uninstalling and ReInstalling won't fix this. Its a catalog and file access/permission problem.
3 years later & I encountered the same problem. Realised that if it's a large folder, you need to be patient until ALL the images have loaded & then move or rename......