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LightRoom Classic won't open on my PC, running Windows 10.
I have tried:
1-reinstalling.
2-starting from an older, backed-up catalog;
3-moving the catalog to a different file location.
So far, nothing works.
In some operations, I get a message I can't do something because LR is open. But it isn't.
In my file manager, files called <wal> and <shm> are flashing off and on.
Any ideas?
{Thread title updated by moderator}
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Thanks. I tried to open a Lightroom catalog from an external hard drive and got the same "Lightoom-Opening Catalog spring summer fall" banner, without any catalog opening.
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If you are willing to share- Put one of your catalogs (the .LRCAT file only) into a compressed ZIP folder and attach it to a post. This might prove if it can be opened by somene else, and the problem is specific to your PC system.
Also, from the MENU in Lightroom-Catalog: Open the report from Help > System Info.... and copy&paste the top 10 lines into a reply.
And, can you create new catalogs in LrC?
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Rob, I can't open Lightroom at all, so I can't get to a menu or create a new catalog.
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Hi there,
Would you mind reaching us via chat/call support channels so our product team can provide you with 1:1 assisted support using remote support options? Visit this page to initiate a chat from the chat bubble on the right corner of the page: https://helpx.adobe.com/contact.html
Thanks!
Sameer K
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Thanks, Sameer K. I am doing that now.