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8

Lr freezes when toggling masks on and off

Explorer ,
Oct 31, 2023 Oct 31, 2023

Please help! After toggling on and off a mask on the mask panel Lr freezes frequently. I have this problem for several months on Monterey and Sonoma and I update Lr regularly.

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macOS
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LEGEND ,
Oct 31, 2023 Oct 31, 2023

A better way to show that system info, and a request:

 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

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Explorer ,
Nov 01, 2023 Nov 01, 2023

Thank you!        Voila!

Lightroom Classic version: 13.0.1 [ 202310121438-d2af310c ]
License: Creative Cloud
Language setting: en-GR
Operating system: Mac OS 14
Version: 14.1.0 [23B74]
Application architecture: x64
Logical processor count: 16
Processor speed: 3.5GHz
SqLite Version: 3.36.0
Built-in memory: 32,768.0 MB
Real memory available to Lightroom: 32,768.0 MB
Real memory used by Lightroom: 1,007.8 MB (3.0%)
Virtual memory used by Lightroom: 50,216.2 MB
Memory cache size: 20.4MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 16383MB (0%)
Camera Raw real memory: 2MB / 32768MB (0%)
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440

Graphics Processor Info:
Metal: AMD Radeon Pro 580X
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/george/Pictures/Lightroom/Lightroom Main Catalog-v13.lrcat
Settings Folder: /Users/george/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Epson Print Layout
4) Flickr
5) Nikon Tether Plugin
6) ON1 Photo RAW 2017
7) ON1 Resize 2017
8) Topaz Photo AI

Config.lua flags: None

 

 

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LEGEND ,
Nov 01, 2023 Nov 01, 2023

Well nothing from the System Info shows up as an issue.

 

What happens in a new catalog?

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Explorer ,
Nov 08, 2023 Nov 08, 2023

Thank you!

It happens in an another cat. too. But I will create a completely new cat. for  testing.

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Explorer ,
Nov 08, 2023 Nov 08, 2023

I have created a new catalog including 3 files from the old catalog, via the "export as catalog" command. I have tested extensively without a problem up to now. My next question is what I need to do with my main old catalog where I have all projects of my lab.

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LEGEND ,
Nov 08, 2023 Nov 08, 2023

I have never done this, but I think that in the new catalog you want to import from the old catalog.

 

see "How do I merge two catalogs or import folders from another catalog?" in:

Lightroom Classic catalog FAQ

 

 

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Explorer ,
Nov 13, 2023 Nov 13, 2023

I have created a new Lr cat and I have imported all the photos (1028) from the old catalog, via the "import from another catalog" command. I didn't change the place of the files. The problem has been reproduced once until now. The file sizes are between 500Mb and 1 Gb.

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Explorer ,
Nov 24, 2023 Nov 24, 2023

The problem persist on other catalogs and other computer too.

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Explorer ,
Jan 03, 2024 Jan 03, 2024

Any solution please?!

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LEGEND ,
Jan 03, 2024 Jan 03, 2024

You may want to give a call/chat to Adobe

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Explorer ,
Mar 15, 2024 Mar 15, 2024
LATEST

I am sorry not to be precise, but the problem is gone maybe after a chat with ADOBE or after an update, i am not sure.

Thank you!

 

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