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Lrc 12.5 crash

Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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problems lrc 12.5 when I want to crop the system freezes, I have space on hard drive C somewhere at 20Gb and while LrC is frozen the space in C reaches 0 and Lrc closes. I mention that I did not experience this with the previous versions
how can i solve this inconvenience

Lightroom Classic version: 12.4 [ 202306052221-b70c0975 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 3,5GHz
SqLite Version: 3.36.0
CPU Utilisation: 25,0%
Built-in memory: 32698,9 MB
Dedicated GPU memory used by Lightroom: 2371,3MB / 8139,1MB (29%)
Real memory available to Lightroom: 32698,9 MB
Real memory used by Lightroom: 2526,4 MB (7,7%)
Virtual memory used by Lightroom: 5402,6 MB
GDI objects count: 734
USER objects count: 2462
Process handles count: 2160
Memory cache size: 182,1MB
Internal Camera Raw version: 15.4 [ 1508 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 964MB / 16349MB (5%)
Camera Raw real memory: 979MB / 32698MB (2%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA Quadro M4000 (31.0.15.3699)
Init State: GPU for Image Processing supported by default with custom export support
User Preference: GPU for Export enabled
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: I:\LrC_Catalog\Omu Sky Race\dada\dada.lrcat
Settings Folder: C:\Users\Mihai&Aniela Stan\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin
 
Config.lua flags: None
 
Adapter #1: Vendor : 10de
Device : 13f1
Subsystem : 115310de
Revision : a1
Video Memory : 8139
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (High Definition Audio Device)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x19
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Quadro M4000/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 536.99
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters 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correct answers 1 Correct answer

LEGEND , Sep 18, 2023 Sep 18, 2023

Assuming your GPU hardware is not bad, then on that NVIDIA GeForce Experiance screen, click on Check for Updates, as your GPU driver is not up to date. I do not have a Quadro unit, so this might be a bit off, but select Custom for install type as to force a clean install.

 

https://www.nvidia.com/download/driverResults.aspx/210654/en-us/

 

 

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Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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For the momnet i make downgrade to 12.4 but is not worcking with Ps 2024 😞

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Adobe Employee ,
Sep 18, 2023 Sep 18, 2023

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Thank you for sending the crash report via the Crash Reporter Dialog.  The crash indicates there is a problem with your NVidia Card.  https://helpx.adobe.com/lightroom-classic/kb/crash-gpu-directx-enabled.html 

 

Rikk Flohr: Adobe Photography Org

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Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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the error and may driver update....

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LEGEND ,
Sep 18, 2023 Sep 18, 2023

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Assuming your GPU hardware is not bad, then on that NVIDIA GeForce Experiance screen, click on Check for Updates, as your GPU driver is not up to date. I do not have a Quadro unit, so this might be a bit off, but select Custom for install type as to force a clean install.

 

https://www.nvidia.com/download/driverResults.aspx/210654/en-us/

 

 

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Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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I followed the steps sent, I reinstalled lrc12.5, but now I have another problem, according to the attached photo, when I export to Ps, it doesn't find anything and I can't add

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LEGEND ,
Sep 18, 2023 Sep 18, 2023

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Their are two possibility's, maybe more, but these two come to mind

 

  1. The photo (original) you are working on is missing
  2. The PS install went corrupted.

 

For the second, typically a uninstall of PS followed by a new install of PS works. Sometimes you also need to uninstall LrC while uninstalling PS, in that case make sure you reinstall PS before reinstalling LrC.

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Community Beginner ,
Sep 18, 2023 Sep 18, 2023

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Thx 4 info !

I will try the 2 options and come back with an update

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Community Beginner ,
Sep 19, 2023 Sep 19, 2023

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I confirm that I followed the following steps: I uninstalled Lrc and Ps at the same time and followed the order the first time I installed Ps and after Lrc

Thx !

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