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Since the weekend, LrC crashes when I try to export anything. I am at rlease 12.2 running Windows 10. I also noticed:
- my identity plate just has my name and no formatting
- there are no options to edit identity plate
It appears the catalog got damaged, but I can't see how, or see anything that looks funky. Tried to optimize the catalog and that worked, but still crashes. Is there a tool to rebuild a catalog?
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We’ve reviewed the email address you use with this forum and find no crash reports in our system.
Did you see a crash dialog?
Do you use a different email address when filling out the crash report?
Was the crash dialog Adobe’s? Microsoft’s?
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No crash dialog... Just BOOM and gone. I get the Microsoft unhappy face and a crash dump, but the LR code goes away too fast for me to capture it. It is not instantaneous, and has gone maybe 30 seconds before going black.
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that's QR code, sorry.
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That sounds more like a Windows/Hardware crash than a Lightroom crash. Have you reviewed the Microsoft events to see what is crashing?
Two likely places to review are Video Driver and Memory (failing).
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I remembered that I updated my NVIDIA driver on Sunday. Had to rollback that driver (release 531.18) and it seems to be working. I didn't check there because that has never happened with their drivers before. The driver that works is release 527.56. Thanks for your help.