MacBook and Lightroom classic tethering issues

[kirstineWalton]

Since Lightroom classic has updated so I no longer need to change to Rosetta to tether, I'm having so many issues. It will not detect my camera without having to switch off the MacBook and make 20 attempts to get it to connect. And then when it does connect it will suddenly disconnect and I'm unable to get it to reconnect. My colleague is having the same issues. We've tried new tether cables and nothing works. 

canon 5d mkiv, MacBook Pro m1

Anyone else having these issues and found a workaround? 

[Sameer K]

Welcome to the Lightroom Community @kirstineWalton. I'll need more info to help you figure this out. 

What version of Lightroom Classic & macOS are you working on?

Try these variables to begin troubleshooting:

• Confirm if the SD card is plugged into the camera.
• Reboot the Camera while keeping Lightroom Classic in 'scan mode' for the camera.
• If you're using an input hub for the mac, try plugging in the cable directly into the available ports on the MacBook.
• Insert an empty SD Card into the cameras before connecting the camera with Lightroom Classic.

Check this article for more steps to troubleshoot tethering: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-tethered-capture-lightroom.html

Let me know how it goes from here.

Thanks!

Sameer K

[kirstineWalton]

I’ll need to confirm which OS and Lightroom classic versions but they
should be the latest ones as it auto updates.

I do have an SD card and CF card in the camera, I don’t use a hub, I tether
direct with a cable. I have tried switching the camera on and off multiple
times.

This issue started about 3-4 weeks ago so guessing it is due to an update.

Thanks

Kirstine

[kirstineWalton]

Just to confirm I am on OS Ventura 13.2.1 and LRC 12.2.1. I'm still constantly having issues. If anything it has gotten worse. It struggles to detect my camera. I have tried two cameras, two different tethering cables, different ports on the mac. I have tried switching the camera off, and sometimes it makes LRC crash and close. 

[johnrellis]

Try rolling back to LR 12.1.

[kirstineWalton]

I'll need to roll it back further than that. I was having issues with 12.1 too.