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MAP Module 'loading markers' hangs and presents: Adobe system diagnostic data

Explorer ,
Jan 01, 2022 Jan 01, 2022

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In library module, clicked top folder containing 18k photos. then clicked on MAP module. It began by updating the actions strip with 'loading markers' half-way through it bombed, presenting an 'About system' page regarding chrome version. Never seen this error before.

although i thought the system had 'crashed' and would have to kill the windows task, it actually allowed me to exit out safely

I started LRc once more , did the same actions and it loaded perfectly, as expected. considered this a bug but not repeatable however i thought of value mentioning it. 

I have a 2 monitor system running win 10 (updated), 16Gb RAM

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correct answers 1 Correct answer

Enthusiast , Jan 02, 2022 Jan 02, 2022

"I'll put it down to a non-repeatable glitch" It could have been an issue with the Google API and had nothing to do with LrC

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Explorer ,
Jan 01, 2022 Jan 01, 2022

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Update:
ABOUT system diagnostic data NOT 
Adobe system diagnostic data

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Enthusiast ,
Jan 01, 2022 Jan 01, 2022

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"In library module, clicked top folder containing 18k photos. then clicked on MAP module. It began by updating the actions strip with 'loading markers' half-way through it bombed, presenting an 'About system' page regarding chrome version. Never seen this error before."

 

What version of LrC are you on? On my 11.1 I followed your steps; clicked the top folder (I have 22K) then clicked MAP. All it did was show where the last pictures were that I loaded. No track log showing, just the picture icons.

Capture.JPG

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Explorer ,
Jan 02, 2022 Jan 02, 2022

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All same, hence I'll put it down to a non-repeatable glitch. It hasn't repeated itself so far but will be interesting if anyone else hits it.

Cheers 

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Enthusiast ,
Jan 02, 2022 Jan 02, 2022

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"I'll put it down to a non-repeatable glitch" It could have been an issue with the Google API and had nothing to do with LrC

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Explorer ,
Jan 02, 2022 Jan 02, 2022

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Good point, a far more likely cause to the issue.

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