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Missing preset and brushes

New Here ,
Mar 17, 2025 Mar 17, 2025
Has anyone had their purchased and downloaded brushes, presets and user saved presets disappear after Adobe maked them re-sign in? I have looked through all of my folders and they are all empty. I tried everything that was suggest via google...still nothing. All I have are the default brushes and presets. Please help, if anything I would like my presets I made back.
 
{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 
 
 
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Windows
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Community Expert ,
Mar 18, 2025 Mar 18, 2025

Start by telling us what app you are talking about. You posted this initially in the Lightroom ecosystem forum, but it was moved by a moderator to the Lightroom Classic forum, probably because Lightroom desktop does not support custom brushes. Lightroom Classic does, but maybe you are not even talking about Lightroom at all? Lightroom Classic won't lose presets and brushes if you sign into Creative Cloud again, because all presets and brushes are stored locally.

 

-- Johan W. Elzenga
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New Here ,
Mar 18, 2025 Mar 18, 2025
I have the desktop Lightroom Classic and have bought brushes and presets as
well as saved my own presets. They are all missing due to a forced logged
out and re-sign in. It looks like I am a brand new client and not one that
has been with Adobe for 10 years. I have tried signing in but nothing
is working and I still cannot find any of my files. All folders are empty.
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Community Expert ,
Mar 19, 2025 Mar 19, 2025

Logging out and logging in does not do anything to your presets, because presets are stored locally and Lightroom Classic is not linked to a particular account. This sounds like Lightroom Classic lost connection to the catalog and has created a brand new catalog. If no image is selected, then Lightroom won't show presets. You need to find your existing catalog and open it. Search your drive for .lrcat files.

 

-- Johan W. Elzenga
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New Here ,
Mar 19, 2025 Mar 19, 2025
I am in the most recent catalog and even if I go to an old catalog the
presets are no longer there as well. It is almost as if my account was
deleted and a brand new account was created and only my photos were
transferred, everything in Lightroom is at its default mode which I did not
authorize.
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Community Expert ,
Mar 20, 2025 Mar 20, 2025
LATEST

As I explained twice already, there is no 'account' connected to your Lightroom Classic files. Lightroom Classic is not connected to any specific Adobe account, you only need to be logged into Creative Cloud, using any valid account. Can you post a screenshot? Please make a proper screenshot, not a photo from your screen. And please embed it in your message using this button, do not attach it.EmbedScreenshot.JPG

-- Johan W. Elzenga
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