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Mouse issues in Develop Module

New Here ,
Nov 02, 2024 Nov 02, 2024

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Help.  Upgraded to the Lightroom v13 and now everytime I try to edit anything the bar's take off in a positive and I can control it.  Using Windows11.  Having tried fixing the graphics card & that does not seem to work.  Suggestions?

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Community Expert ,
Nov 03, 2024 Nov 03, 2024

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Please exactly describe, in much more details, what you do. A screen capture may help as well.

Also, please post the system information found in the help menu.

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Nov 03, 2024 Nov 03, 2024

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Hi F. McLion.  It appears to be something with the mouse, but have tried changing all the mouse settings.  Have tried switching to the wired mouse such as dj_paige suggested and would love to have provided a screenshot, but the picture travels across the page.  So that is no good.  Basically when I touch the cursor to any of the carrots such as on "Exposure" it just takes off like a speed demon rather than letting me control it.  Not sure what to do next.  Problem occured when I upgraded to Catalog v13.  Wish I could undo & just go back.  However, from what I understand you can't.

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LEGEND ,
Nov 03, 2024 Nov 03, 2024

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quote

Hi F. McLion.  It appears to be something with the mouse, but have tried changing all the mouse settings.  Have tried switching to the wired mouse such as dj_paige suggested and would love to have provided a screenshot, but the picture travels across the page.  So that is no good.  Basically when I touch the cursor to any of the carrots such as on "Exposure" it just takes off like a speed demon rather than letting me control it.  Not sure what to do next.  Problem occured when I upgraded to Catalog v13.  Wish I could undo & just go back.  However, from what I understand you can't.


By @NonaW

 

 

I suggested re-installing the mouse driver. Did you do that?

 

Did you reinstall the graphics driver?

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New Here ,
Nov 03, 2024 Nov 03, 2024

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Hi, I apologize for not being clear.  Did try changing to wired mouse.  Did not work.  Reinstalling the mouse driver did not work either.  Rinstalled the graphics driver last week.  Totally stumped.  Thank you for trying to assist me.  If it helps, the mouse "was" affecting some other scroll areas of the computers.  However, re-installing the mouse driving, reconfiguring some of the mouse options & applying all of the updates for windows has fixed the other window systems.  But not lightroom or Photoshop. 

 

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LEGEND ,
Nov 03, 2024 Nov 03, 2024

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What kind of mouse? If wireless, as an experiment, try a wired mouse. Also re-install the mouse driver.

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LEGEND ,
Nov 03, 2024 Nov 03, 2024

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Can you in LrC access the menu bar, and if so select Help, then System Info?

 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post. Also large amounts of text in a post also render the Translate function inoperable.

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New Here ,
Nov 03, 2024 Nov 03, 2024

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Does this help?

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Business Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 28
Processor speed: 3.4GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Power Source: Plugged In
Built-in memory: 32581.1 MB
Dedicated GPU memory used by Lightroom: 762.9MB / 12012.0MB (6%)
Real memory available to Lightroom: 32581.1 MB
Real memory used by Lightroom: 1860.8 MB (5.7%)
Virtual memory used by Lightroom: 2798.2 MB
GDI objects count: 829
USER objects count: 2906
Process handles count: 2421
Memory cache size: 7493.7MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 763MB / 16290MB (4%)
Camera Raw real memory: 765MB / 32581MB (2%)
 
Cache1: 
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB
 
Cache2: 
m:7493.7MB, n:0.0MB
 
U-main: 79.0MB
 
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 4070 (32.0.15.6590)
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled
Enable HDR in Library: ON
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\nonaw\OneDrive\Pictures\Lightroom\Lightroom Catalog-Game\Lightroom Catalog-Game-v13-4.lrcat
Settings Folder: C:\Users\nonaw\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) AdobeStock
2) Flickr
 

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LEGEND ,
Nov 03, 2024 Nov 03, 2024

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Nothing in the Sys Info stands out as effecting the mouse.

Oh the auto sync to OneDrive is not great, but that has nothing to do with your issue

And no known plug-in issues

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New Here ,
Nov 03, 2024 Nov 03, 2024

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Thank you.  Appreciate everyone's assistance on this matter!

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