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No Previews after installing 14.0.1

New Here ,
Dec 04, 2024 Dec 04, 2024

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I recently installed 14.0.1 and now previews of images are not showing. I am getting this message:
"Lightroom encountered and error when reading from its preview cache and needs to quit"

 

I found a thread addressing the issue from 2013 but it is locked so posting here as the recommended actions are not working. 

 

Most of the deeper thread comments point to external drive problems as the issue, but this is not my case.

The method for resolving the issue recommends deleting the Preview Cache directory which ends with Previews.LRDATA  but I'm not finding that. The closest thing I could find is a large (14gb) Previews.LRDATA file located in the Previous Catalogues folder, not an entire directory.

 

I tried copying this Previews.LRDATA file to an external drive, deleting the original and restarting LR but no luck.

Any assistance very welcome.

MBP  M1,

Sonoma 14.5

[moved from bugs to discussions according to the community rules - Mod.]

 

 

 

 

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Community Expert ,
Dec 04, 2024 Dec 04, 2024

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quote

...
The method for resolving the issue recommends deleting the Preview Cache directory which ends with Previews.LRDATA  but I'm not finding that. The closest thing I could find is a large (14gb) Previews.LRDATA file located in the Previous Catalogues folder, not an entire directory.

...
MBP  M1,

Sonoma 14.5


By @cowbodyhat

 

This isn't a file. The Previews.LRDATA is the appropriate folder for the previews and should be deleted so LR has to rebuild the previews. In addition you should also delete the Smart Previews.LRDATA. It seems you're using Smartpreviews.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Expert ,
Dec 05, 2024 Dec 05, 2024

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The very old thread you found (there are lots of more recent threads) is still completely valid. The 'catalogname previews.lrdata' is a directory on Windows. On a Mac, it is a 'package'. A package is a folder that looks like a single file and acts like a single file (you can double-click it to launch an application, for example). You can open the package (but you don't have to in this case) by right-clicking on it and then choosing 'Show Package Content'. Delete it as advised in that thread.

 

-- Johan W. Elzenga

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LEGEND ,
Dec 05, 2024 Dec 05, 2024

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An annotated copy of your screenshot:

  • 1.png

     First up, is this actually the location of your current catalog? And is perhaps some info missing, perhaps located below what is visible?

  • Second up, if this is where you are keeping your working catalog, then it appears you have placed it on the cloud. That is not supported, that will lead to catalog corruption, that will effect performance
  • Third up, it appears you are keeping backups and working copies in the same location, in the same media. That is poor practice. If you loose this media, you loose everything. Backups should follow 3-2-1 principle, Three backups on two different media (two different hard drives for example)  and one off site (cloud works for that).
  • Those older catalogs and supporting files, are they backed up? Why do you need them if they are backed up?
  • At the top, Previous Catalogs, so are these files all old stuff?

 

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Community Expert ,
Dec 05, 2024 Dec 05, 2024

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The folder that is currently opened is indeed the 'PREVIOUS CATALOGES' folder. Your current catalog is most likely in the parent folder of this folder.

 

-- Johan W. Elzenga

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