Copy link to clipboard
Copied
I recently installed 14.0.1 and now previews of images are not showing. I am getting this message:
"Lightroom encountered and error when reading from its preview cache and needs to quit"
I found a thread addressing the issue from 2013 but it is locked so posting here as the recommended actions are not working.
Most of the deeper thread comments point to external drive problems as the issue, but this is not my case.
The method for resolving the issue recommends deleting the Preview Cache directory which ends with Previews.LRDATA but I'm not finding that. The closest thing I could find is a large (14gb) Previews.LRDATA file located in the Previous Catalogues folder, not an entire directory.
I tried copying this Previews.LRDATA file to an external drive, deleting the original and restarting LR but no luck.
Any assistance very welcome.
MBP M1,
Sonoma 14.5
[moved from bugs to discussions according to the community rules - Mod.]
Copy link to clipboard
Copied
...
The method for resolving the issue recommends deleting the Preview Cache directory which ends with Previews.LRDATA but I'm not finding that. The closest thing I could find is a large (14gb) Previews.LRDATA file located in the Previous Catalogues folder, not an entire directory....
MBP M1,Sonoma 14.5
By @cowbodyhat
This isn't a file. The Previews.LRDATA is the appropriate folder for the previews and should be deleted so LR has to rebuild the previews. In addition you should also delete the Smart Previews.LRDATA. It seems you're using Smartpreviews.
Copy link to clipboard
Copied
The very old thread you found (there are lots of more recent threads) is still completely valid. The 'catalogname previews.lrdata' is a directory on Windows. On a Mac, it is a 'package'. A package is a folder that looks like a single file and acts like a single file (you can double-click it to launch an application, for example). You can open the package (but you don't have to in this case) by right-clicking on it and then choosing 'Show Package Content'. Delete it as advised in that thread.
Copy link to clipboard
Copied
An annotated copy of your screenshot:
First up, is this actually the location of your current catalog? And is perhaps some info missing, perhaps located below what is visible?
Copy link to clipboard
Copied
The folder that is currently opened is indeed the 'PREVIOUS CATALOGES' folder. Your current catalog is most likely in the parent folder of this folder.