No puedo exportar fotos editadas desde la ultima actualización.

[ARCHIVOS NEF NIKON]

Hola: Desde la última actualización no puedo archivar las fotos editadas. Tengo Windows 10 y mi PC no admite Windows 11.

Estoy a punto de desinstalar la aplicación y buscar otra que me permita editar fotos NEF .

La verdad es que es desesperante, yo no utilizo IA y no sé como hacer para que no se pueda activar.

Gracias de antemano a quienes puedan ayudarme.

Saludos.

Carlos

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

[dj_paige]

Please provide more details. 

Are you using Lightroom Classic? If so, what is the version NUMBER (we need the version NUMBER and not words like "latest" or "up-to-date")?

What happens when you try to export? Does the export begin and stop? Or does it never begin? If there is an error message, please provide the exact unedited complete error message, even if it is not in English.

[Anshul_Saini]

Hi @ARCHIVOS NEF NIKON,

Thanks for reaching out. I understand how frustrating this must be.

To help you better, could you please confirm a few details?

1. Share your system info. You can find this under Help > System Info. Copy the full text and save it in a .txt file.

2. What specifically happens when you try to export the NEF files?

- Does the export process begin and then fail?

- Or does nothing happen at all?

3. If there’s any error message, could you please share the complete text or a screenshot?

4. In which part of your workflow are you seeing AI?
5. If possible, create a small screen recording showcasing all the issues you are facing so we can understand better.

You can upload the recording and files to a cloud storage service (like Google Drive or Dropbox) and share the link with us here or via DM.

We’d love to get this working again for you and will do our best to assist.

Looking forward to your response!

Best,

Anshul Saini

[ARCHIVOS NEF NIKON]

No puedo guardar la captura en .txt.
Convierte los archivos en JXL y no tengo app para abrir ese tipo de
archivos que desconozco.



--
Carlos

[dj_paige]

The info requested by @Anshul_Saini is text. Copy it as text, paste it as text into your reply. And please answer the other questions that people have asked.

[Anshul_Saini]

Thanks again for following up, @ARCHIVOS NEF NIKON.

We really need more detailed information to move forward and help you effectively. Without it, we won’t be able to troubleshoot the issue properly.

Please take a moment to:

• Share your System Info

  • Open Lightroom.

  • Go to Help > System Info.

  • Copy all the text and paste it directly here in your reply.

• Provide a Screenshot or Screen Recording

  • If you’re seeing an error message or nothing is happening when exporting, a screenshot or short screen recording showing the exact steps and behavior will be very helpful.

  • If needed, you can upload the video or image to Google Drive, Dropbox, or any other file-sharing service and send the link here.

• Answer These Key Questions

  • What happens exactly when you try to export?

  • Does it start and stop? Does nothing happen at all?

  • Are you seeing any error messages? If yes, what does it say?

Also, please clarify where you are seeing AI features, and what you mean by not knowing how to prevent them from activating.

We’re here to help, but without this essential information, we won’t be able to make progress. I look forward to your detailed response!

Best,
Anshul Saini