Ominous system message

[raphaels28255986]

Hi guys,

This LRC message seems quite ominous and ... I have no clue what it's about or means.

Any ideas? Please see attached

Thanks a lot,

Raphael

[johnrellis]

Ensure LR is granted Full Disk Access (not Files And Folders) permission:
https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

[raphaels28255986]

Thank you John, it doesn't seem to be enough.

[CumberLinda]

Programs can write to subfolders in /Users but not to /Users itself. If you've set up /Users to receive syncing photos and videos, you'll need to change that. 

Granting LrC Full Disk Access is also important for other LrC functions.

[raphaels28255986]

Full Disk access was not enough; so can you kindly tell me what's next ... step-by-step, please 🙂

Thank you.

[Jao vdL]

Like @CumberLinda said, programs will never be able to write into /Users. That is a system locked folder. You must have set up the sync location wrong in the Lightroom Classic Sync preferences. Just go into Preferences->Lightroom Sync and set it to a location where your user has write access which is usually somewhere in your own home folder like in the pictures folder there.

[raphaels28255986]

Thank you Jao, but it seems it's already in Pictures - please see attachment.

 

[johnrellis]

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

The error message was:

If you click Show In Finder, which folder is opened in Finder?

[johnrellis]

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

Normally, I think that error message should show a folder path that matches what's in Preferences > Lightroom Sync:

But your screenshots show /Users in the message but /Users/raphael/Pictures in Preferences, suggesting that LR is confused and has recorded inconsistent settings.

Try changing the location for synced images to some completely different folder, e.g. /Users/raphael/TempSync. Then restart LR. Do you now get that error?

[Jao vdL]

That is strange. Another permissions issue going on then or perhaps the hard disk is very full? If so you would be getting other scary error messages though. If I were you I would disable the full disk access (since the LRC 13.3 release Adobe does no longer recommend you use full disk access) and enable all the options in the Files & Folders section of Privacy & Security. Quit LIghtroom and restart it and give it all the permissions it asks for. 

[johnrellis]

"since the LRC 13.3 release Adobe does no longer recommend you use full disk access"

Do you have a reference for that? Adobe's Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS is still in Featured and should be updated.

[Jao vdL]

>Do you have a reference for that?

Rikk sent a file with sync troubleshooting advice for 13.3 that mentions this to a few forum people. It doesn't hurt to do it but they mention that they no longer recommend full disk access for sync issues.

[CumberLinda · Accepted solution]

Have you rebooted the Mac? That can sort out many odd problems. Maybe not this one, but it's easy to try.

[raphaels28255986]

Rebooting did it. Now I'm not sure which part of the remedy actually worked.

But it worked!

Thanks so much to all!

[johnrellis]

Reboot early and reboot often 😆

[raphaels28255986]

You ain't kidding!