Open as layers in PS greyed out in Lightroom

[Limpopoboy]

Hi All

Firstly I am using LRC 14.1.1 and CR 17.1 with PS 26.0

My problem is when I try and open several images at once in LR to open as layers in PS ie..right-click> Edit in> Open as layers in Photoshop, it is 'greyed out' along with open as smart objects options in Photoshop and the merge to HDR and Panorama options.

1. I have more than one option selected

2. I have tried selecting from both the grid and film strip options

3. I have reset LR settings

Nothing seems to work. I have tried to look through the community but nothing jumps out to me that I have not already tried. What's worse there is no issue on my wife's computer...

Thanks in advance

[JohanElzenga]

Check that none of the images is missing. That may not be obvious (no exclamation marks) if you have smart previews for them.

[richardplondon]

While the versions of LrC and ACR you've listed do look OK to me - and should work together AFAICT - the symptoms are nonetheless those seen with a version incompatibility. Perhaps more than one version of PS is (or has been) installed on your PC, and your LrC is currently looking for the wrong one. If so: a reinstall of latest PS should probably resolve that.

[saitejagopi2894]

@Limpopoboy 

Could you please try using the basic edit option in Photoshop? If you receive a dialog indicating that all advanced features are disabled, please try the following steps:

1. Reinstall Photoshop: This may enable the "Open as Layer" option.
2. Clean Reinstall: If a regular reinstall doesn't work, try a clean reinstall of Photoshop.

If you continue to experience issues, please let us know. Thank you!