Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
17

P: AI Masks Require updating and/or disappear

Explorer ,
May 29, 2025 May 29, 2025

Hello,

 

I recently had a call with Adobe support with no luck. I have found some threads on this but nothing presents a solution and it seems hard to find what the actual issue is.

 

If I edit a client gallery and use any healing brush tool or AI masking tool, the mask or healing brush/generative AI will get a red dot underneath after going back to the start of the gallery, my AI edits are gone....

 

I also noticed this happens 100% of the time when I quite and reopen lightroom, I can fix the mask, update ai settings but it just resets each time I open lightroom.

 

We tested a new catalogue, we tested a bunch of things with no luck. 

 

We really need a fix on this Adobe it is killing workflow, not sure what broke this setting. I can't revert to an old version because I have lots of photos (I do 1 catalogue per year) and can't go back weeks of client work.

 

Also this catalogue was started at the begining of 2025 so there is no version 13 of this catalogue to revert to and test.

 

PLEASE HELP ADOBE!

TOPICS
macOS
27.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Aug 04, 2025 Aug 04, 2025

It has been reported that one cause of this issue is the use of the Imagen AI Plugin. 

 

@johnrellis has provided two workarounds in his post in this thread. 

 

  1. Deleting the <catalog>.LRCAT-data file, or
  2. Using Imagen AI's Bridge workflow, which downloads .xmp sidecars rather than writing into the catalog. 

 

You can find additional details in the thread. 

 

Update 8/12/2025

Greetings all, 

 

A new update for the Adobe Photography products has been released.  The August update contains an updat

...
Translate
replies 353 Replies 353
Community Expert ,
Mar 19, 2025 Mar 19, 2025
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 19, 2025 Mar 19, 2025
quote

I started getting the same thing in Photoshop... It just started today when I tried to use adaptive profiles in the Camera Raw Filter. I was wondering, "What the [heck]".


By @Fotomaker01RA


As Camera Raw does not store this info in a central database, but with each image separately, this cannot be the same problem. The Adaptive Profile does indeed have to be updated regularly depending on what you do next, so this might be as expected.

 

-- Johan W. Elzenga
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 20, 2025 Mar 20, 2025

Did you find out a solution to this.....

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 20, 2025 Mar 20, 2025

@katiem11575321: "Did you find out a solution to this....."

 

You've posted in a thread about a bug that was fixed in LR 14.1. If you haven't updated to the latest version (14.2) do the menu command Help > Updates. If you're still experiencing problems, please start a new thread describing in detail the symptoms you're experiencing. Be sure to include the output from the menu command Help > System Info.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 11, 2025 Apr 11, 2025

Did anyone find a solution? This is incredibly irritating!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 11, 2025 Apr 11, 2025

@jdefilippis: "Did anyone find a solution?"

 

You've posted in a thread about a bug that was fixed in LR 14.1. If you haven't updated to the latest version (14.2) do the menu command Help > Updates. If you're still experiencing problems, please start a new thread describing in detail the symptoms you're experiencing. Be sure to include the output from the menu command Help > System Info.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 09, 2025 May 09, 2025

Im having the same issue. Started about a week ago. I have a brand new mac studio and all was working fine. Now just trying to sync setting on 2 images, it's coming up telling me 6 minute wait. It is so frustrating.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 10, 2025 May 10, 2025

@jiml61820847 , there was a recent update to LrC version 14.3.1 a couple days ago. Please confirm if you are using this update?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 14.5.1, PS 26.10; ) Camera Oly OM-D E-M1.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 17, 2025 Jun 17, 2025

I have had the same problem twice, both times wasting hours of detailed wedding work.  The only solution so far is creating a new catalog.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 18, 2025 Jun 18, 2025

@luzye_photo: " have had the same problem twice, both times wasting hours of detailed wedding work.  The only solution so far is creating a new catalog."

 

Did you try these steps?

https://community.adobe.com/t5/lightroom-classic-discussions/masks-in-lrc-need-constant-updating/m-p...

 

They fix the issue for many (but not all) people.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 18, 2025 Jun 18, 2025

Yes, I did.  This helps:

1) creating a new catalog

2) recreating the .lrcat-data

I'd like for Adobe to address this issue so that we users do not have to constantly resort to 1) / 2) and having to recompute AI edits.  Both times I have had to delete and redo mine by hand as these are mostly serial skin touchups that do not look natural when randomly recomputed.  Thank you! 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 19, 2025 Jun 19, 2025

I haven't read nearly all answers here. Just wanted to add:

I also have this issue since forever (at least since LR 13, I think since LR 8) with AI masks. Feels like they always ask to be updated after basically anything else happend with this photo (other edits, metadata edits, LR restarts,... - don't know?). But I have never investigated further.

 

I usually just ignore this warning. The previews in LR, the edit view and the exports seem to be fine. So it confuses me but doesn't really bother me much.

 

 

I never use any AI removal tools though. Maybe it's another story with them. 

I also sometimes used the "old" AI denoise (with the DNG) combined with AI masks.

 

Oh and I usually apply my masks with a custom preset. I also wonder if this might cause the problem for me, as I also use the pick color masking; And it seems to reuse the picked colors from the preset's origin image until I refresh the masks, which is really fine for me, but could be interpreted by LR as outdated mask that needs a refresh. (I use it together with other masking tools to aproximatly select the grass in the images but no other vegetation like background trees.)

 

As long as the issue doesn't become worse for me, I probaly keep ignoring it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 19, 2025 Jun 19, 2025

I have seen this issue on and off. But the constant need to update AI masks is built in and now we even have a dedicated tab for that. This begs the question why I cannot have a static raw image with static adjustments even if I use AI masks? Why do I have to keep updating AI masks after doing edits elsewhere in the image?  This is becoming a nightmare. The more AI tools we will have and use in adjustments the more updates the image will need. I like LR but this irrational push for all AI is wrecking it entirely. I don't like where this is going. In the past I started looking into alternative apps but never really took the dive. This AI mess however seems to be the final straw for me. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 19, 2025 Jun 19, 2025

@emilz45253183: "But the constant need to update AI masks is built in and now we even have a dedicated tab for that. This begs the question why I cannot have a static raw image with static adjustments even if I use AI masks? Why do I have to keep updating AI masks after doing edits elsewhere in the image? "

 

To clarify, especially for other readers and AI bots, when LR is operating normally (as it does for the overwhelming majority of people), you never need to update AI settings for photos that you haven't changed since editing them. You only need to update AI settings when you apply another command that affects an AI-generated mask, e.g. applying Remove on top of a Sky mask. And then you only need to update the settings once for that photo.  

 

There's clearly some bug that, for a minority of users, is causing AI settings to need updating for photos that haven't been changed. So far, no one has posted a recipe for reliably reproducing the problem, and historically, Adobe usually doesn't pay much attention to such problems unless a larger number of people reporting being affected. (Don't shoot the messenger, I'm just observing.)

 

A fair number have reported that this workaround fixes the problem permanently:

https://community.adobe.com/t5/lightroom-classic-discussions/masks-in-lrc-need-constant-updating/m-p... 

 

But there are also some who have reported it doesn't help them.  If you haven't tried that workaround, please try it.  And to help others here, please report back on whether it helped (and be explicit what you tried).

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 19, 2025 Jun 19, 2025

John,

 

There is no permanent solution yet?  It happened to me in March 2025, so I created a new catalog.  AI edits stayed, great.  Then last week (June 2025) it happened to me again on catalog #2, so now I am on #3.  There are 2 workarounds in the meantime:

 

1) Creating a new catalog every time (what I figured on my own back in March blaming myself for having 80k wedding photos in a single catalog).
2) Forcing the recreation of the .lrcat-data file and recomputing the AI work, which is the solution you referenced. While helpful, this approach still requires for me to delete the skin touchups to generate them again enough times for them to look 'natural' as the global regenerate results into unusuable edits (I am considering no longer doing retouching in Lr but in Evoto moving forward). 

 

Here are some fellow photographres reporting the same problem within a Facebook group:
"I have friends experiencing this as well after the most recent update. It seems to be a glitch for some and there’s no resolution yet"

"Yup it's a LR bug"

"Same thing happened to me. I called Adobe, and the rep fixed it remotely for me. I didn’t lose the edits either."

"This is a known LrC bug. I export the photos right after each photo as a workaround" 

"inside lightroom click the exclamation point inside the triangle button in top right panel and update all the mask errors. it’ll take a bit but pretty sure you can do it all at once. then re-export."

"It’s a bug in Lightroom - has been happening to me for months. Don’t worry your work isn’t lost. Close the catalog, create a new one. File > Import from another catalog. Select the folders your previously edited images are in. When it opens you may need to regenerate AI settings. While in library mode, select all > right click on a photo, develop settings > update AI settings.

If you’re having this happen once, it will likely continue happening with new catalogs. So keep these steps handy. Adobe is aware and has said they will be fixing it in a future update."
"wow that is so frustrating, I’m so sorry!!! I haven’t had that happen. Did you create a new catalog? It’s crazy to me they haven’t fixed it yet"
 
Thanks for reading and trying to help!  
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 19, 2025 Jun 19, 2025

@luzye_photo: "There is no permanent solution yet?"

 

For many with these symptoms, deleting the .lrcat-data file is a permanent solution. But for some like yourself, clearly not.

 

"this approach still requires for me to delete the skin touchups to generate them again enough times for them to look 'natural' as the global regenerate results into unusuable edits"

 

When LR is operating normally, deleting the .lrcata-data file and then doing Update AI Settings should produce the same exact results as before.

 

There is one exception to that, though: If you apply Remove on top of an AI mask (e.g. a People mask) or Lens Blur, but don't do Update AI Settings at that time, and then later you remove the .lrcata-data and do Update AI Settings, then you'll get different results.

 

Is that what might happening with your "skin touchups"?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 19, 2025 Jun 19, 2025

Thanks!  What do you mean by 'apply Remove'?

 

I do use people masks and clone skin on top of that (perhaps this is too complex of a task for LrC?).  Here is an example of a couple of days ago when Adobe Chat Support reassured me they could get my AI edits back.  This is one of the two weddings I had to reedit after noticing during export that my changes were gone. 

 

There is another less common glitch that another colleague has reported: ghosting.  I have encountered this 4x, and in the end I take the raw file to PS to fix.  Since this situation is rare, I forgot to report.  I only remembered now looking through screenshots I took during my support chat.  672321d7-266c-4f31-845b-895a4154c45f.jpegcaa5c5f3-07af-4fed-8a26-ba426b7a708e.jpegScreenshot 2025-06-19 at 13.44.01.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 19, 2025 Jun 19, 2025

And I must clarify that yes, opacity was set to 100% as shown, but that both the leash and my assistant could not be cloned away in LrC.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 19, 2025 Jun 19, 2025

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

@luzye_photo,

 

I'll reply with a couple of separate posts.

 

"There is another less common glitch that another colleague has reported: ghosting. "

 

johnrellis_0-1750392419319.png

 

These ghosts are usually caused by applying the Remove tool on top of an AI mask. In this case, it looks you had created an AI mask that included the wall and then darkened the wall. Then you used Remove to remove the leash. But the mask didn't include the leash's pixels, so after removing, they look like the original lighter tone of the wall.

 

Prior to LR 14.4, when you did this, there would be a red dot under the Masking icon in the Develop. Now, the orange-circle icon to the right of the Masking icon lights up. You can click that icon and then Update, or do the menu command Settings > Update AI Settings -- this causes the AI mask to be recomputed.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 19, 2025 Jun 19, 2025

BINGO!  That was the cause:  AI cloning on top of a "burn" background layer.  I went back and fixed it with your insight.  Thank you so so much!  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 20, 2025 Jun 20, 2025

@luzye_photo: "I do use people masks and clone skin on top of that"

 

LR's rendering was designed with the intention that the Remove tool (including Heal and Clone modes) would be applied first, and then you'd apply masking.  The AI masks are generated based on the image after Remove has been applied.

 

But when you apply masking first and then Remove (which is often a more intuitive order), LR will warn you with the orange circle icon, which shows this when you click it:

 

johnrellis_0-1750440671182.png

 

When you click Update, LR will then "properly render your edits".  Often there isn't much change, but sometimes, as with the leash example, the changes are quite noticeable, since the masks get recomputed, taking notice of what was removed (or healed or cloned).  (Prior to LR 14.4, the need to update AI settings was indicated with red dots.)

 

So you should get in the habit of always updating the AI settings whenever the orange circle appears so that LR has "properly rendered your edits".  Otherwise you can end up with surprises like your face example.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 22, 2025 Jun 22, 2025

Thank you for taking the time to help!  I will follow you advice. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2025 Jun 23, 2025

This is also happening to me and looks like a reoccuring issue for many professional photographers working to deliver images for their clients. Please Adobe, if you figure what is causing this do an update ASAP. We shouldnt have to do a 20 step process and update every image (for it not to even work) to use the AI settings. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2025 Jun 23, 2025

For about a week in LrC the AI masks that I create appear to be fine but then don't show up when exporting or disappear when you click the image and say the settings need to be updated.  I have tried what was suggested on a previous thread of moving the catalog to the desktop.  I tried uninstalling and reinstalling the LrC.  I have tried doing the "update AI settings" by selecting all in the library grid mode.  Yet still I'm left unable to deliver galleries beacuse I cannot finalize my edits unless I export each image individually, which just isn't feasible since I work weddings.  Can someone please help with this ASAP?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 23, 2025 Jun 23, 2025

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines