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P: Creating a Snapshot Leaves Naming Window Open on macOS

Community Beginner ,
Jan 02, 2025 Jan 02, 2025

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macOS 15.2

Lr Classic: 14.1.1

 

Steps:

1. In Develop mode, create a new snapshot for a photo

2. Enter a name for the snapshot in the New Shapshot window and click Create

Results: The New Snapshot window persists as an empty window until the app is canceled.

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Adobe Employee ,
Jan 02, 2025 Jan 02, 2025

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I just followed your steps on my Mac running 15.2 and LrC 14.1.1, and cannot reproduce your result. I tried saving multiple snapshots to the same image and multiple images. Is this behavior persistent after quitting/relaunching LrC and/or rebooting?

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Community Beginner ,
Jan 10, 2025 Jan 10, 2025

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Thanks, Brian. Yes, I can still reproduce the issue after OS and Lr Classic restarts. Screenshot attached. You'll see that I also attempted to resize the empty dialog during my testing... the dialog height is fixed but I can still adjust the width.

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Community Expert ,
Jan 10, 2025 Jan 10, 2025

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Try resetting the preferences.

Method 3 on this page is the easiest way to do it.

https://helpx.adobe.com/lightroom-classic/help/reset-preferences.html

If you have changed many settings in the preferences, you may want to take screenshots of all the tabs in the preferences dialog before resetting to make it easier to restore them.

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Community Beginner ,
Jan 13, 2025 Jan 13, 2025

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Appreciate the additional information. I reset the preferences and the one thing it fixed was restoring the empty dialog to the original size. However, that empty dialog still persists after resetting prefs and restarting the app. Any logs that might help you?

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Community Beginner ,
Jan 20, 2025 Jan 20, 2025

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I have the exact same problem.

LR 14.1.1 Macos 15.2 just like you

I end up with several little blank snapshot windows /dialogs open. Only way to get rid of them is restarting Lightroom, otherwise they are permanently on top of the main Lightroom window. This is a new problem.

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Advocate ,
Jan 20, 2025 Jan 20, 2025

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The shadow/empty modal windows can be dismissed by clicking the Ui.

They come back BUT restarting is not strictly necessary to keep working.

 

So for instance I restart ONLY when it becomes unbearable to have multiple shadow/empty windows, like 4 of them.

 

I live with this bug a bit.

 

 

 

 

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Community Beginner ,
Jan 20, 2025 Jan 20, 2025

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Mine remain on top what ever I do. It's a real pain if I'm creating several snapshots.

Hopefully it'll be fixed soon....

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