P: (GPU) Develop/Edit view & Export artifacts after 14.4.1 Update (AMD-only) (affects Cr, LrC & LrD)

[hyund39164868]

Hi,

Since just now, I've been experiencing a weird bug / crash in Lightroom Classic (on a Mac), where ALL my photos suddenly are fully covered in artefacts in the Develop module.

(Screengrab from the Develop module in Lightroom Classic)

When I check the linked RAW + JPEG source files in Finder, they all seem ok (they don't look corrupted, nor show any artefacts here), meaning the issue is within Lightroom.

(Screengrab from the RAW source file in Finder)

When I export images out of Lightroom (with any setting, edited or even not edited), the artefacts are also present on the export files.

(Screengrab from the exported JPG image)

This problem started occuring soon after I applied the new AI noise reduction feature on just ONE (1) photo. 

I already tried:

• Closing and re-opening Lightroom
• Shutting down (fully), and restarting the computer after 1 minute
• Switching the GPU accelrator setting in Lightroom on/off

MY SPECS

• Lightroom Classic 13.0.1 - Build (202310121438-d2af310c)
• Macbook Pro 16" - 2019
• 2,3Ghz 8-core Intel Core i9
• AMD Radeon Pro 5500M 8GB 
• 32GB 2667MHz DDR4 memory
• OS Sonoma 14.4.1

Any help would be greatly appreciated, because this makes the whole software unusable....

Thank you!

[Lumigraphics]

This is a known issue with AMD graphics and Sonoma. You'll have to either roll back or wait for a fix. FWIW, I'm only seeing this rarely on a 2019 MacBook Pro.

[johnrellis]

@little5CEA: "if i turn off the gpu in preferences it stops the glitch but it's impossibly slow like this

My computer is pretty good ,just 3 years old .Am i supposed to buy an imac on m3 chip now? or what do i do?"

Mac OS 14.4.1 released a buggy graphics driver for AMD 5000-series GPUs and hasn't provided an update. The two known workarounds are to restart your computer (perhaps frequently) or to set Preferences > Performance > Use Graphics Processor to Off.  As you can see in the pinned reply at the top, Adobe said on 4/29/2024 they're working with Apple on the issue. Adobe rarely says even that much about bugs until after fixes are released.

[tomw58006331]

This is exactly what happens to me when I use the LR Enhance NR.  I get these artifacts about 75% of the time and have to delete the saved file and then the file from my LR catalogue and start over.   I am running a AMD Radeon Pro 5500 graphic card and I know that is the problem.  I understand we have to wait for updated drivers from AMD but this has been going on  since April 2024 and its now a couple weeks shy of August.  When this many folks are affected by a bug, which affects Apple machines which come standard with these Radeon Pro cards, probably in the many thousands (at least), one would think they would have tested these updates out prior to release.  Its frustrating that this has gone on unresolved for so many months.  At some point it is not AMD's fault but Adobe's for not properly testing their updates out on what seems to be a pretty common system configuration prior to releasing it.  Sorry.  Just venting frustrations.  I know I 'm certainly not alone in this and I'm sure they are working at finding a solution.  

[Lumigraphics]

I'm using a 2019 MacBook Pro with a 4GB AMD Radeon and haven't seen this since the 14.5 update. I just processed and enhanced 28 Canon RAW files and didn't have any issues. So this IS real (I've seen it) but its also intermittent and not affecting everyone.

[johnrellis]

@tomw58006331, to help track this issue, which version of Mac OS are you running?

[tomw58006331]

I'm running a 3.8 GHz 8-Core Intel Core i7 with a AMD Radeon Pro 5500 XT 8 GB video card and running Sonoma 14.5.   Thanks for asking!   

[Jao vdL]

>At some point it is not AMD's fault but Adobe's for not properly testing their updates out on what seems to be a pretty common system configuration prior to releasing it.

See RIkk's pinned reply. The problem was caused by the Mac OS 14.4.1 update. Not by any Lightroom update. Adobe cannot fix this as far as I can tell. There really has to be a Mac OS update for this to get fixed unfortunately and unfortunately Apple is not the most responsive in fixing problems in my experience but hopefully Adobe has a way to make sure the APple engineers pay attention to this one.

[MIkeg2]

@Lumigraphics- "I'm using a 2019 MacBook Pro with a 4GB AMD Radeon and haven't seen this since the 14.5 update. I just processed and enhanced 28 Canon RAW files and didn't have any issues. So this IS real (I've seen it) but its also intermittent and not affecting everyone."

Yes, we get that, but it's a very nasty bug that affects the Adobe flagship AI features and disabling the GFX acceleration essentially cripples the system performance so for the people it does affect, it really hampers their workflow.  Hopefully Apple does an OS update w/updated driver soon.  

[Ben Glasgow]

Minus the RAM, I have the exact laptop as you and I am also having the eact same issues. I am VERY glad this is a widespread issue, albeit sad there's an issue at all, because I was envisioning having to buy a new laptop or move to my gaming system for edits. 

I noticed fully turning off (minus display tickbox) the GPU option let me edit without corruptions.

[Ben Glasgow]

Just to add - if anyone is in a critical situation and need a workaround, please try this as it has worked for me:

My Specs Before I proceed: 

2.3 GHz 8-Core Intel Core i9

AMD Radeon Pro 5500M 4 GB

Intel UHD Graphics 630 1536 MB

16 GB 2667 MHz DDR4

macOS: 14.5 (23F79) (Sonoma)

Workaround

I turned off GPU accelaration (leavng display ticked seemed fine) and made sure to have smart previews made for the files in question. You do this in library module, very easy to do. And make sure you have it ticked in the options that it uses the smart previews for the edit which should give you a good jump in performance. 

This is working for me and I am able to continue working on my jobs. Good luck to you all until the fix drops. 

[Marvin35367508y7i5]

I am attempting to use Lightroom Classic to develop film photos. 

I took the photos on a Fujifilm X-T5 with 30mm f2.8 @ f11 ISO125. I have scanned, converted, and edited many hundreds of film frames with this process and this is the first time I am having this issue.

After importing the photos into lightroom I wanted to crop the photos before I converted the negatives using Negative Lab Pro. I opened my usual catalog and when the photos opened in the library tab they seemed normal but when I clicked the develop tab, they became this digital pixel mess. I've added photos with and without Negative Lab Pro conversion. 

I changed the names on the files and deleted the JPEG equivalent before importing the photos. I also imported them directly from the SD card from the camera. I did delete the photos and reimport them but no luck. 

Any clue why this happening?

[GoldingD]

What MACOS?

[Ben Glasgow]

Ok so I am very relieved to see I am not the only person having this issue as it came out of nowhere for me. May I ask, do you have GPU acceleration enabled and by unticking the GPU option so that its purely CPU processing, does it remove the corruption from your raw files? This worked for me but obviously now I have to deal with much slower edits.

specs:

2.3 GHz 8-Core Intel Core i9

AMD Radeon Pro 5500M 4 GB

Intel UHD Graphics 630 1536 MB

16 GB 2667 MHz DDR4

macOS: 14.5 (23F79) (Sonoma)

I was getting the exact kind of corruptions as you.

[Marvin35367508y7i5]

I do not do any of this, hadn't even thought of it or knew. I'm using my Macbook Pro i9 fully stock, the only performance thing I modify is a manual fan controller since this computer runs so hot. 

What is scary is all of my files are like this not just the imports but whats odd is when I open them in photoshop or Lightroom cloud, nothing seems the matter.

[JohanElzenga]

 Most likely this problem, so I merged your message to that thread.

[Ben Glasgow]

You might be seeing the jpeg previews embedded in the RAW files. 

[Lumigraphics]

Help us out a little. What computer/OS do you have? Have you looked at these files in another viewer?

[Ben Glasgow]

@defaultc1yqic8abtjh its definitely, like the rest of us, your GPU in your Mac. Have you tried disabling GPU in the Lightroom settings? This was a bypass for me and I just made sure I had smart previews made with my imported photos. This gets me by for now until a fix is made.

[Jonathan316]

My LR 16.4 either runs very slowly or crashes on me multiple times. This is particularly true if I try to use the mask tool or the lens blur tool. I'm on a MacBook Pro 2019 and Sonoma 14.5. Thank you.


<Mod: Updated thread Subject line to correct the version number)

[dj_paige]

I think you mean Lightroom Classic 13.4.

Anyway, what is the make and model of your GPU?

[Jonathan316]

Thanks for your quick reply. LR 13.4 ACR 16.4 sorry. Here is additional info: 2.4 GHz 8-Core Intel Core i9. AMD Radeon Pro 5500M 8 GB Intel UHD Graphics 630 1536 MB. 64 GB 2667 MHz DDR4.

[dj_paige]

So a 4.5 year old GPU, I'm not particularly surprised that it seems slow to you. The advances in GPU speed in the last 4 years have been enormous, and many parts of LrC now require a much faster GPU.

Adobe recommends you disable the UHD Graphics 630. See https://community.adobe.com/t5/lightroom-classic-discussions/gpu-problems-on-lightroom-with-the-new-...

If that doesn't help, try turning off the Radeon in LrC (Preferences->Performance->Set Graphics Process to OFF)

[GoldingD]

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

example:

(deleted as to save scroll space post author posting the data requested))

[GoldingD]

And can you post in a reply a screenshot of your LrC /Preferences/Performance/

example:

(deleted as to save scroll space post author posting the data requested))

[Jonathan316]

Thanks! Here it all is!

Lightroom Classic version: 13.4 [ 202406181129-60d181b7 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 14
Version: 14.5.0 [23F79]
Application architecture: x64
Logical processor count: 16
Processor speed: 2.4GHz
SqLite Version: 3.36.0
Power Source: Plugged In, 100%
Built-in memory: 65,536.0 MB
Dedicated GPU memory used by Lightroom: 2,220.1MB / 8,176.0MB (27%)
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 14,859.5 MB (22.6%)
Virtual memory used by Lightroom: 63,713.1 MB
Memory cache size: 4,571.1MB
Internal Camera Raw version: 16.4 [ 1897 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 3784MB / 32767MB (11%)
Camera Raw real memory: 4123MB / 65536MB (6%)

Cache1:
Preview1- RAM:22.0MB, VRAM:0.0MB, _74A1051.CR3
Preview2- RAM:22.0MB, VRAM:0.0MB, _74A1050.CR3
Preview3- RAM:22.0MB, VRAM:0.0MB, _74A1059.CR3
Final4- RAM:2,118.0MB, VRAM:0.0MB, _74A1055.CR3
Final5- RAM:352.0MB, VRAM:0.0MB, _74A1054.CR3
Preview6- RAM:22.0MB, VRAM:0.0MB, _74A1052.CR3
Preview7- RAM:22.0MB, VRAM:0.0MB, _74A1058.CR3
Preview8- RAM:22.0MB, VRAM:0.0MB, _74A1060.CR3
Preview9- RAM:22.0MB, VRAM:0.0MB, _74A1053.CR3
Preview10- RAM:22.0MB, VRAM:0.0MB, _74A1057.CR3
Final11- RAM:352.0MB, VRAM:0.0MB, _74A1056.CR3
NT- RAM:2,998.0MB, VRAM:0.0MB, Combined:2,998.0MB

Cache2:
m:4,571.1MB, n:1,233.6MB

U-main: 95.0MB

Standard Preview Size: 3584 pixels
Displays: 1) 3584x2240

Graphics Processor Info:
Metal: AMD Radeon Pro 5500M
Init State: GPU for Export supported by default
User Preference: Off

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Volumes/JH G-DRIVE 5 TB RAW/Lightroom Files/JH LR Master Catalogue/JH LR Master Catalogue-v13-3.lrcat
Settings Folder: /Users/jonathanhillyer/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Nikon Tether Plugin
5) Topaz Photo AI

Config.lua flags: