P: LR cannot delete files from a drive that doesn't support trash

[robertm656]

I have moved to a new Mac running Sonoma 14.1.1 and I have noticed a problem I didn't have on my older Mac. My LR catalog is on the internal SSD and the image files are on a new external SSD. In the past I would be in LR, go to "delete rejected photos", and then choose "delete from disk" and the images would go to the trash. Now I get a LR message that it "cannot delete files from a drive that doesn‘t support trash". It then offers "completely delete images". I can remove/delete from disk LR images that are on the internal drive fine but I keep getting the error message for files on the external drive. The external drive has APFS formatting and LR has access to my internal and removable drives so I'm not sure why this problem is occurring.

[Jeena22389650a1ho]

Hi, I'm hoping I can get some help from you folks!

So I got an error message to the effect of the post title when I went to delete some files from disk from within LR, which seemed odd to me. I've never seen this message in LR before. For reference, I'm on a modern Sandisk SSD. I formatted it before i started using it today (macos extended journaled). So, upon hitting the delete key with the files selected, I think I got the normal popup first, where it prompts you to Remove From Lightroom, Delete From Disk or Cancel. I chose to Delete From Disk, as i was sure i wanted to do this. I don't remember the exact order of things, but I think I then got another popup that said something to the effect of "You are deleting files on a volume that does not support trash. They will be permanently deleted" or something. I was flustered by this as I had never seen it before, yet I was sure I wanted to delete them, so I chose to permanently delete.

Its possible the order/windows I mentioned above differed slightly from my recollection, but as I was not able to reproduce the issue, I did my best to recant what happened for you all.

So I don't understand why i got that popup. But anyway, it gets weirder. I then went on to delete other files, from another folder, living on this same drive. Only this time, when I selected the files in LR, then hit the delete key, i got the standard popup to delete from disk (i THINK, cant remember right now, this all has flustered me), and i selected delete from disk, and poof the files were gone from LR, and also from my drive, and nothing is indeed in the trash bin from either time. No warning about the volume not supporting trash, just the normal prompt, and then poof, permanently deleted with nothing sent to the trash bin.

I dont understand why:

1) i got the "volume doesnt support" trash prompt in the first place.

2) the second time i did a delete, i didn't get that popup, it just straight permanently deleted them without giving me that warning prompt again!

Either way, I dont need those files back, I was certain I wanted to delete them. So thats not an issue. But please folks... what is going on?!

Please and thanks!

[JohanElzenga]

There is a long thread about this problem already. So far it is unclear what causes this. I experienced it myself for a few weeks too, and then the problem disappeared as suddenly as it had appeared.

[richs61807160]

Same here, but It came back.

[Jeena22389650a1ho]

well, i dont know if this is related. but now, i just tried to close this catalog, and do a backup upon closing. this has resulted in a situation where the taskbar proceeds to appear to finish over the course of 5 seconds or so, but then i get the spinning beach ball. this lasted for 15min before i finally opened the taskbar and saw the LR wasn't responded. so i force quit it. i then opened it back up, and closed it right away, opting to do another backup. same thing. weird. in my hard headedness, i opened again, and closed again while electing to backup. this time the progress bar again completed and the popup went away, followed by the beachball. but now, after 5-10 seconds LR seemed to close successfully, and sure enough, the backup file associated with this latest closure is indeed in a folder in the backups folder.

I'm a bit concerned about this, as this catalog in question is the result of me merging 4 catalogs into one, which has a total of 40k images. I am now concerned about deleting the old catalog files if its possible something is wrong with this one, because as i said, it is going to be the new catalog file that i work from. Please let me know your thoughts.

[Jeena22389650a1ho]

i've opened and closed/backed up the catalog 3 times since the last post to see what will happen, and things seem have gotten better/returned to normal. now every time i close the catalog and do the backup, the popup window pops up, and when the progress bar completes lightroom automatically closes, no beachball hang. and the backup folder is indeed created with the associated zip file in there. i remain concerned about the catalog due to the previous behavior, though to a slightly lesser degree due to things having gone back to normal for now.

would still super appreciate any insights. i wonder if this could have had something to do with the heavy lifting I had LR do in importing 3 catalogs into the existing one, resulting in 40k images being merged into one. Hopefully this was a one time hiccup and this new catalog is now perfectly healthy? Is there a way to test this theory at all?

[JohanElzenga]

This is not related. As you eventually made a backup successfully, I don't think any immediate action is required (except that I would reboot the computer).

[Jeena22389650a1ho]

Thanks for your insights Johan! And yup, a reboot is exactly what I did. I had actually remembered that I'd had a similar issue with video files suddenly displaying errors/previews dropping last week, and a reboot solved the issue. BTW could you please link me to the thread on this issue that you had mentioned?

[JohanElzenga]

BTW could you please link me to the thread on this issue that you had mentioned?

By @Jeena22389650a1ho

You are already in that thread. You're message was merged into it.

[C.Cella]

Another method to fix the issue.

1. Removed ONE of the photos that you need to trash from LrC...yes remove it.
2. With the Finder I navigated to that photo's folder.
3. Moved the photo you just removed  to the Bin (I did it clicking the trash icon in the Finder but I suppose the other methods work as well.)
4. Back in LrC now all other images in catalog could trashed again.

So far there are two methods that fixed this bug.

• Remove and restore Full Disk Access.
• Remove from LrC then Move photo to bin via Finder.

[Santosh Saligram]

Wow, this worked like a charm! Thank you so much!

[Dazzling_worker5E43]

I have had this start up on my Mac yesterday after adding another user on the Mac.

[Yves-CH]

Message informatif :

LrC 13.5.1 sur sur MacOS 15.0.1
Fichiers RAW sur un SSD T7

PSSD T7 Shield :

Identifiant du produit : 0x61fb
Identifiant du fournisseur : 0x04e8 (Samsung Electronics Co., Ltd.)
Version : 1.00
Numéro de série : S76ZNS0W807087N
Vitesse : Jusqu’à 10 Gb/s
Fabricant : Samsung
Identifiant de l’emplacement : 0x00200000 / 1
Courant disponible (mA) : 900
Courant requis (mA) : 896
Exploitation supplémentaire actuelle (mA) : 0
Media :
PSSD T7 Shield :
Capacité : 4 To (4,000,787,030,016 octets)
Support amovible : Non
Nom BSD : disk6
Logical Unit : 0
Type de carte de partition : GPT (Tableau de partition GUID)
État S.M.A.R.T. : Vérifié
USB Interface : 0
Volumes :
EFI :
Capacité : 209.7 Mo (209,715,200 octets)
Système de fichiers : MS-DOS FAT32
Nom BSD : disk6s1
Contenu : EFI
UUID du volume : 0E239BC6-F960-3107-89CF-1C97F78BB46B
disk6s2 :
Capacité : 4 To (4,000,577,273,856 octets)
Nom BSD : disk6s2
Contenu : Apple_APFS
Si je supprime via l'OS (Placer dans la corbeille) le fichier est correctement déplacé dans la corbeille et je peux le "Remettre" à son emplacement d'origine.

Il me semble que ce n'est que depuis LrC (menus Catalogue/ dossiers) que ça ne fonctionne pas !

[Paul Tansley]

There appears to be another solution to this issue - which I started suffering recently. I think it might have been mentioned in this thread. So, I took one image I wanted to delete. Used - show in Finder. Dragged that one imaeg to the bin. Went back to LR, it obviously can't find that image - but tried deleting a bunch of others - bizarre, they now delete just fine, no warning message. 

I've no idea how or why that worked - but grateful to the person that mentioned it. As I'd tried the Permissions route before - can't remember if it worked or not, only know that the issue had returned - until now. Fixed. 

[C.Cella]

Update on this problem, and it's happenings now 100% of the times for me on Mac.

Steps to Reproduce.

1. Import photos AND copy them to a folder created on import.
2. Select and delte one image

Actual Result: File can't be moved to trash.

Workaround:
A. Do "Show in Finder"
B. Remove the selected photo form the catalog instead of deleting it.
C. Using the finder/OS move the photo to Bin.

Now back in LrC all photos in that folder can be moved to trash.

Seems like folders created by LrC do have immediate permission to trash and it's "unlocked" once the Os moves to bin a file.

.

[captcurrent]

wow   talk about cumbersome...

[andomar]

The real cause of the problem:
Lightroom (for whatever reason) checks whether the media source volume is "External" when deleting files – and displays this error message if so.
If the photos are stored on the internal SSD, the problem doesn't occur!

You can check this in the terminal:
diskutil info /Volumes/<YOUR EXTERNAL VOLUME NAME> | grep -e Protocol -e Location
=> Device Location: External

The only solution until this useless behavior of Lightroom is resolved: Thunderbolt enclosures with Intel JHL7440 controllers are recognized by the system as "Internal." The cheaper enclosures have ASMedia USB4 controllers and are not true Thunderbolt NVMe bridge chips, so they are recognized as "External."

[andomar]

For me it seems that this bug has been fixed in one of the latest updates.
Still having my files on the external volume (as described aboved).

I can't reproduce the problem anymore with Lightroom Classic 14.5