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P: Preparing File for Editing takes inordinate amount of time

Community Beginner ,
Oct 15, 2023 Oct 15, 2023

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13.0.1 on Mac Studio M2 Max 96GB RAM.

When trying to open a photo in a third-party app for editing, the "Preparing file for editing" progress bar instantiates but doesn't progress beyond 0%. If I view the source image folder in finder, I can see that the tif or PSD has been created almost immediately as expected, but then nothing happens...the progress bar stays stuck and the third-party editor doesn't launch. I've been able to reproduce with On1 Suite, Luminar Neo and SilverEfex. On rare occasions, when I've had the patience, the third-party application has eventually launched after 20-30 minutes.

This worked as expected in versions prior to 13.

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correct answers 1 Pinned Reply

Adobe Employee , Dec 13, 2023 Dec 13, 2023

As the problem couldn't be reproduced on the customer's end any longer, we will proceed to close this thread.

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Adobe Employee ,
Oct 15, 2023 Oct 15, 2023

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I've tried:

  • AutoFx - 10 seconds
  • Nik - greater than 1 minute
  • Topax - greater than 1 minute

I am going to have the team take a look at it. 

Thank you for the report.

Rikk Flohr: Adobe Photography Org

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Adobe Employee ,
Oct 15, 2023 Oct 15, 2023

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Setting status and adding bug number

Rikk Flohr: Adobe Photography Org

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Adobe Employee ,
Dec 13, 2023 Dec 13, 2023

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As the problem couldn't be reproduced on the customer's end any longer, we will proceed to close this thread.

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New Here ,
Apr 25, 2024 Apr 25, 2024

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i'm having the same problem ... any advice please ?

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