P: "Copy settings" appears when i clicking in develop mode (Trio Office)

[SportMind_Bogdan6149]

Hello! 

Today i have a problem. When i try edit photos on lightroom classic develop mode, everywhere when i clicking apper window with "Copy settings"

I tried to resolve this problem with all ideas from internet, i tried old version of lightroom, new catalog, hotkeys, i disconect keyboard, mouse etc etc and nothing work!

I tried even if shortcut (CTRL+SHIFT+C) work but this shortcut DONT work ... What can be? Window from this shortcut apear only when i click anywhere on develop mode (1-2-3 clicks, depend)

Please, i need help fast!

Thanks a lot!

[Sameer K]

Hey, @SportMind_Bogdan6149. Welcome to the Lightroom Classic Community. I've moved your post to discussions for now. I'll help you figure this out. 

Is the operating system behaving correctly when using other keyboard shortcuts? Are there any other programs or plugins that may have a conflicting keyboard shortcut? 

To be sure, use the on-screen keyboard (use Windows Search and type in OSK) to verify if the keys are not stuck. 

If it does work, try booting the machine in Windows Safe mode (with networking) through Advanced Restart and see if that helps. 

Here are the steps from Microsoft: https://adobe.ly/3VdReAX

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

[SportMind_Bogdan6149]

Thanks for answer! I have this problem with keyboard only on lightroom classic. I already used keyboard test and nothing was pressed there. 

I tried other shortcuts like R (for crop) and work.

[SportMind_Bogdan6149]

system info:

Lightroom Classic version: 14.5.1 [ 202508231203-c2638d01 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.26100

Application architecture: x64

System architecture: x64

Logical processor count: 12

Processor speed: 3,5GHz

SqLite Version: 3.36.0

CPU Utilisation: 0,0%

Power Source: Plugged In

Built-in memory: 32661,4 MB

Dedicated GPU memory used by Lightroom: 4070,6MB / 8146,2MB (49%)

Real memory available to Lightroom: 32661,4 MB

Real memory used by Lightroom: 1617,6 MB (4,9%)

Virtual memory used by Lightroom: 6080,3 MB

GDI objects count: 1069

USER objects count: 2892

Process handles count: 3425

Memory cache size: 0,0MB

Internal Camera Raw version: 17.5 [ 2318 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 373MB / 16330MB (2%)

Camera Raw real memory: 447MB / 32661MB (1%)

Cache1: 

NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2: 

m:0,0MB, n:0,0MB

U-main: 100,0MB

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Standard Preview Size: 1920 pixels

Displays: 1) 1920x1200

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 

DirectX: AMD Radeon RX 6600 (32.0.21025.10016)

Init State: GPU for Export supported by default

User Preference: Auto

Enable HDR in Library: OFF

GPU for Preview Generation: Off (S5_7)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\Admin\Downloads\testtttttt\testtttttt.lrcat

Settings Folder: C:\Users\Admin\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 

1) AdobeStock

2) Flickr

Config.lua flags: 

Adapter #1: Vendor : 1002

Device : 73ff

Subsystem : 2413148c

Revision : c7

Video Memory : 8146

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: System Default - Speakers (Realtek(R) Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x26

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 8

GL_ACCUM_BLUE_BITS: 8

GL_ACCUM_GREEN_BITS: 8

GL_ACCUM_RED_BITS: 8

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 32

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 8192

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: AMD Radeon RX 6600

GL_SHADING_LANGUAGE_VERSION: 4.60

GL_STENCIL_BITS: 8

GL_VENDOR: ATI Technologies Inc.

GL_VERSION: 4.6.0 Compatibility Profile Context 25.9.1.250822

GPUDeviceEnabled: false

OGLEnabled: true

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[SportMind_Bogdan6149]

@Sameer K i gave u reply. Thanks!

[Rünno23974589vw3q]

did you got a help or still same issue?

[SportMind_Bogdan6149]

I still have this issue ... 😞

no help for moment.

[SportMind_Bogdan6149]

For the moments lc works correctly. Idk if somebody do something or not, but its ok now and i didnt do anything else more than i sayd on first post.

Thanks everybody and i hope lc will be ok for u too guys!

[Rünno23974589vw3q]

Good to hear you got your problem solved. For me all the same as it was, no changes 😞

[SportMind_Bogdan6149]

@Sameer K Hello, if yestarday i thinked my problem was solved, today problem persist… window with copy settings appear again!
Please come with a solution becouse i need to use lightroom for edit on my project and i need to do this how fast i can … today is second day with this problem and nobody do nothing!

[SportMind_Bogdan6149]

@Sameer K Now appear copy gradient on clicks when i am on gradient tab

[Rünno23974589vw3q]

And if this will not helps us, what to do more? Everything is tested and fine with my computer and Windows. All other programs working well and keyboard also working fine with all other programs.
Only problem is in LC.

[mic24968301s49b]

Hello Sameer, I tried all the advice from the Internet and the official virtual assistant on the official website: I reconfigured the settings, reset all the settings, reinstalled Lightroom. Nothing helped. My keyboard is fine, by the way. Today I finally deleted the latest version of Lightroom and installed the previous one. It helped me. I don't see that pop-up window "Copy settings" anymore.

[mic24968301s49b]

Hello Sameer @Sameer K , I tried all the advice from the Internet and the official virtual assistant on the official website: I reconfigured the settings, reset all the settings, reinstalled Lightroom. Nothing helped. My keyboard is fine, by the way. Today I finally deleted the latest version of Lightroom and installed the previous one. It helped me. I don't see that pop-up window "Copy settings"

[joked4655775]

It worked for me. Thanks.

[joked4655775]

Wrong place. I ment that removing Trio Office helped.

[mic24968301s49b]

Hello @Sameer K Earlier I wrote that installing the previous version helped me. Unfortunately, this is not true. The error appeared again.

[SportMind_Bogdan6149 · Accepted solution]

Guys! I think (atleast for me) i found the problem!

I started the computer in safe mode + network.

I launch the lc and i try to find if the problem persist... but NO, problem dont apper on safe mode.

I turned computer out from safe mode, i launch lc and problem was there. So, some aplication send me thet error in lc... 

After a lot of search, i found the aplication wich create problems in lc. Aplication was TRIO OFFICE (is for xls/world reader/edit etc). If i turn off this aplication, lc work correctly.

Thanks a lot for all and i hope u will resolve this weird problem.

[Rünno23974589vw3q]

Super. Thanks. Seems that this works for me too. No pop ups till now after I turned off Trio Office.

[mic24968301s49b]

Oh, thank you @SportMind_Bogdan6149 so much and all the blessings! I have this Trio Office app. I didn't delete it, but I did check for errors and then hit "quit". After that, I was able to go back to normal work in Lightroom. What a joy!

[alexey_8805]

Thanks!!! I disabled TRIO OFFICE and the problem disappeared!!!

[Chloe25428985h7wl]

Amazing advice thank you I've just done the same and it works

[Francesco Minolfo Fontana]

vero trio office rompeva ma come era possibile

[Obskewer]

Wow, brilliant advice. I had the same problem driving me crazy. 'Copy Settings' after every click.

Uninstalled Trio Office, problem gone.

Why hasn't Adobe cured this problem??

Thanks from the UK.

[dominikp74529476]

Thank you so much man!