Photo's Don't Save in Light Room Mobile

[Rextilleon]

Hello,

I'm using LR Mobile with no problems until recently. Now when I take a photo, it isn't saved to my camera roll.  It just disappears.  I'm using Iphone 7 Plus with the most current OS and the must current version of Lightroom Classic CC.  Also, the photos I take synch with my desktop version of Lightroom--but again, I can't access them on my phone for the purposes of editing etc. 

Any ideas? 

[Theresa J]

Are you talking about the phone’s camera roll, or Lightroom’s? Images captured with Lr Mobile don’t get saved to the phone’s camera roll, they have to be exported.

Are you looking under All Photos inside of Lr and not seeing the images you capture? Doe Lr Mobile show that syncing is up to date (with the cloud icon in the upper right), or does it show a sync in progress? Do you have the preferences set to only sync when connected to wifi? Are you connected to wifi?

Can you post some screen captures? It’s hard to tell for sure exactly what is happening, or where you are looking for the images.

[Rextilleon · Accepted solution]

Thanks Theresa,

I just found out what the problem was.  For some reason I accidenty changed the "sort by" selection.  All is well now