Plug-in Extras behaving strangely opening image in DxO PhotoLab 8 - would like help

[Ken Nielsen]

For the first few weeks, opening an image from Lightroom into new DxO PhotoLab 8 by going to Plug-in Extras and choosing Transfer to DxO PhotoLab worked perfectly. Now, fo unknown reason, the only way I can get this to work is to close down PhotoLab and go back to Lightroom and again choose to tansfer the selected image, starts up PhotoLab 8 and successfully opens the image. Of course, I would rather it would just transfer the image to PhotoLab while the program is ready and opened.

Is it a glich I should just live with? Any ideas on this or how to correct or fix? 

TIA, Ken

[johnrellis]

You might get better help by contacting Dxo support, since it's their plugin.

[Ken Nielsen]

I have been torn as half and half, there are some bright helps here, but I am consulting with DxO also. Main thing is to reach a resolve. Since it worked beautifully for two weeks I'm sure there is a way to get it to become a settled working environment.

[Ken Nielsen · Accepted solution]

I've uninstalled both Lightroom and DxO PhotoLab and then re-installed starting with Lightroom first. This has fixed the problem and I hope it will stay fixed. Thank you for input as some times we don't know where to turn for help. Cheers!