Problème Lightroom 14.0.1, application quitte

Report · Nov 17, 2024

Ordi iMac Retina 5K, 27-inch 2020.

Processeur 3.3 GHz Intel Core i5 6 coeurs.

Graphisme AMD Radeon Pro 5300, 4 Go.

Mémoire 40 Go 2133 MHz.

Système d'exploitation Sonoma 14.1.1

Suite à la mise à jour Lightroom Classic 14.0.1, l'application quitte après seulement quelques minutes.

Aucun problème avec la version précédente.

Merci de votre collaboration.

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

Report · Nov 17, 2024

First troubleshooting steps:

1. Try setting Preferences > Performance > Use Graphics Processor to Off. Does LR still quit?

2. Are asked to submit a crash report to Adobe, and if so, did you submit it with the email address associated with your Adobe Id? That will allow Adobe to tie the crash report to your report here.

3. Upgrade to Mac OS 15. Mac OS 14 has had lots of problems with older Intel Macs with AMD Radeon 5000-series GPUs -- for example, Apple released a buggy graphics driver in Mac OS 14.4.1. A few people have reported that upgrading to Mac OS 15 fixes the issues, though a couple have said it doesn't.