problem exporting images from Lightroom Classic

[jimo72501801]

my computer crashed.  restored to original factory state.  reinstalled Lightroom and Photoshop.  image files on external hard drive not lost.  copied Lightroom backup catalog to laptop.  everything seemed to be working until I tried to export an image and then got the error message that  "no rendered photo exists on disk".  image show up in library and the image count is correct in the panel showing files.  did the something become unlinked when I copied the backup catalog over to the laptop?

[dj_paige]

Are there exclamation point icons on your photos, as shown in this document? http://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

[jimo72501801]

no "!" on the images.  able to go into develop module and edit.  able to go to photoshop, edit and save as a tiff but still not able to export.

[Just Shoot Me]

Please post a screen shot of the full LR window with the Library module selected.

[jimo72501801]

sorry for being stupid, but I'm not sure how to post a screen shot ...

On Mon, Jan 1, 2018 at 6:20 PM, Just Shoot Me <forums_noreply@adobe.com>

[Just Shoot Me]

First you have to take a screen shot of your computer screen. That varies depending on the OS you are using.

Then you have to actually log into the Adobe forum website and start a reply then click the icon in the top tool bar of the reply window.

[Just Shoot Me]

You can't include a screen shot in an Email reply.

[Just Shoot Me · Accepted solution]

You may need to reconnect the images on your external drive to the LR catalog file.

You probably have exclamation marks on your images. that mean LR can't find them. Take a look at this link to find missing images.

http://www.lightroomqueen.com/lightroom-photos-missing-fix/

How to find missing photos in Photoshop Lightroom Classic CC

[Neox99]

Did you also bring the .lrdata to the laptop?

[jimo72501801]

I don't see any .lrdata files in the backup on my external hard drive.   are they usually with the .lrcat files?

[Just Shoot Me]

jimo72501801  wrote

I don't see any .lrdata files in the backup on my external hard drive.   are they usually with the .lrcat files?

And you won't. Only the catalog file is backed up. The .lrdata folder holds the previews which LR will rebuilt if it is missing.

[jimo72501801]

there is a .lrdata file on my laptop where copied the catalog back to

On Mon, Jan 1, 2018 at 6:22 PM, Just Shoot Me <forums_noreply@adobe.com>

[Just Shoot Me]

Like I said that folder hold the preview that LR builds. If there isn't a .lrdata folder LR will recreate it and then place the preview files in that folder under other subfolders.

What happens when you click the Export button.

[jimo72501801]

there is an .lrdata folder on my laptop and a separate .lrcat folder.

when I try to export it is not successful and the message says "no rendered

photo exists on the disk".

On Mon, Jan 1, 2018 at 6:37 PM, Just Shoot Me <forums_noreply@adobe.com>

[Just Shoot Me]

Are you at or near you computer? If so post a screen shot as asked before.

That error message is tell you LR can't find the image you are trying to export.

[jimo72501801]

Will do shortly.  Ive been called away for an hour or so.

Sent from my Samsung Galaxy smartphone.

[jimo72501801]

Thanks for your help. I bought a new laptop and reinstalled everything and it seems to be working.

[Just Shoot Me]

If your old notebook still functions at all you might want to deactivate your Adobe programs. If you are a CC subscriber you can also do that from your manage account page.

Also your problem was more than likely a hard drive problem which can be replaced on most Mac or Windows notebooks. At least the older Mac notebooks. Newer ones, from 2012 onward not so much but still possible with a little work.

[dj_paige]

Here's a wild guess.

Are there special characters in the file name (except for underscore or hyphen)? Are there periods in the file name?

Tell us the EXACT file name of this file.

[jimo72501801]

Will do but i shut my laptop down while i had dinner now its installing 187 windows updates since i reset the computer to factory state when it crashed.

Sent from my Samsung Galaxy smartphone.

[jimo72501801]

Thanks for your help. I got a new laptop and reinstalled everything and it seems to work fine now.