Problem moving files to Google drive

Community Beginner ,
May 24, 2022 May 24, 2022

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I am trying to move my photos from my hard disk to Google drive as the hard disk is full. It copies most of the files but gives me an error saying some files cannot be copied. The dialog box gives me an option to 'Save as'. If I try to move again it says the photos are already in the catalog. Can someone enlighten me as to why this is happening and what is the best way to resolve the problem

 Thank you

 Javed

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Adobe Community Professional ,
May 24, 2022 May 24, 2022

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Hi Jshakoor!

 

Can you give some more detail of your process? The more detail the better. Are you trying to move these in Lightroom? Or through finder? etc. Is your google drive full? Any screen shots you can provide will be helpful as well.

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Community Beginner ,
May 25, 2022 May 25, 2022

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Hi Chris,

Thank you for your response. I'll try below to give as much detail as I can about the problem I'm having.

After I drag a folder (thru LR) containing about 165 photos to a Photos folder on Google Drive I get the following screen:

jshakoor_0-1653506499997.png

If I try to drag the folder again to the same location i get the following:

jshakoor_2-1653506838783.png

Trying to import one of these photos on to the Google Drive Photos folder gives me:

jshakoor_4-1653507087160.png

Note the message at the bottom of the screen

What I would like to know is:

a) Are these files not being copied because of some peculiar characteristics and if so, what is different about them.

b)What can I do to successfully move them

Thank you in advance

Javed

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Community Beginner ,
May 25, 2022 May 25, 2022

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Chris,

I forgot to mention above. When I look at Finder, Google Drive shows a circular icon next to it:-

jshakoor_3-1653509604619.png

Does that icon mean it's still working?

Thanks again

Javed

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Adobe Community Professional ,
May 26, 2022 May 26, 2022

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Thanks for all the information here! This is great. Starting with your last post about the icon question. That pie chart is showing the status of the current copy you are doing. It will fill with gray as it completes.

 

Some things to troubleshoot:

 

Before you try to move the files again check to see if that pie chart has disappeared and completed it's task of your first move request.

Quit programs that might be accessing your files directly like lightroom and try to move the stuck files in finder.

 

Certain programs that access your files will force the OS to lock them so they can't be moved while the program is open. Additionally, the OS might need to clear your original copy/move request before it can move those files correctly. A reboot inbetween may not hurt either.

 

Let usknow if that helps or if you are still getting issues on movingthose files.

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Community Beginner ,
May 28, 2022 May 28, 2022

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Thank you for your email. The reply I received from you solved most of my problems. However, in some cases, when I try to move a psd version of a photo of which there is already as a jpeg version it just says ‘Photo is already in catalog’ when the psd version is actually not in the catalog.

I am sorry for not giving feedback earlier; I was too busy clearing up the photos which had not been successfully moved.
You suggested that in such cases I should close LR but then how would I import the missing psd file into LR.
Would really like some help on this
Thanks 
Javed

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Community Beginner ,
May 30, 2022 May 30, 2022

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I also discovered, in the case of psd files which were not moving successfully, that the problem was resolved if I opened them in Photoshop and saved them again with the 'Maximum Compatibility' option.

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Adobe Community Professional ,
May 24, 2022 May 24, 2022

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If your Google drive is synced to the same hard disk that is already full moving photos there will not solve your problem. You are better off getting an external drive for your photos.

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Adobe Community Professional ,
May 25, 2022 May 25, 2022

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@jshakoor wrote:

I am trying to move my photos from my hard disk to Google drive as the hard disk is full. It copies most of the files but gives me an error saying some files cannot be copied. The dialog box gives me an option to 'Save as'. If I try to move again it says the photos are already in the catalog. Can someone enlighten me as to why this is happening and what is the best way to resolve the problem

 Thank you

 Javed



I do not think this will serve any purpose. Lightroom Classic needs the images to be locally. If Google Drive stores a local copy, then Lightroom Classic can work with it, but then this will not save any disk space. If Google Drive only keeps the images in the cloud, then Lightroom Classic will not be able to work properly. I believe that is also the reason why you get these errors.

 

-- Johan W. Elzenga

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