Problem with info banner after Monterey upgrade

[Matthew23342883o0n0]

Hi,

I updated to Monterey and found when I opened Lightroom Classic CC I had a large white info banner across all images in Library and Develop. It's completely unworkable so any advice on how to remove that please. Attahced image below.

 

[Todd Shaner · Accepted solution]

You're using Lightroom CC 20215, which is a very old version. Download and install the Creative Cloud app and try updating to the latest version 11.2

https://creativecloud.adobe.com/en/apps/download/creative-cloud

[Matthew23342883o0n0]

Thanks yes that sorted it. Lightroom Classic was showing as up to date in the Creative Cloud App, then I noticed 11.2 also available in the plan as a seperate download.

[JohanElzenga · Accepted solution]

That is an imcompatibility between old versions of Lightroom and newer versions of MacOS. If you cannot upgrade for some reason (as you could upgrade to Monterey, you should also be able to upgrade Lightroom to Lightroom Classic 11.2), then simply press the "i" key once or twice to hide the image info.