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Problem with latest Lightroom Classic update

Explorer ,
Oct 26, 2017 Oct 26, 2017

I've used Lightroom CC for years with no problem. Today I tried to update Lightroom Classic and this is what I got-

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeLightroom-mul', version:7.0.1.1142117

FATAL: Error occurred in install of package (Name: AdobeLightroom-mul Version: 7.0.1.1142117). Error code: '146'

WARN: Unable to move file at "C:\adobeTemp\ETRFA34.tmp\1\Adobe Lightroom Classic CC\CRLogTransport.exe" to "C:\Program Files\Adobe\Adobe Lightroom Classic CC\CRLogTransport.exe" Error 5 Access is denied.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

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I uninstalled Lightroom and started from scratch and got the same message.  I'm dead in the water!!!

846
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New Here ,
Oct 26, 2017 Oct 26, 2017

It won't help your problem I am sure, but I just did the same update on a Mac and it seems to work just fine. I guess you are on Windows...

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Explorer ,
Oct 26, 2017 Oct 26, 2017

yes, but I've never had an update issue all the years I've been with CC.

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New Here ,
Oct 26, 2017 Oct 26, 2017

You could try installing the update version on another PC. If the problem persists it's likely an update problem and they are going to deliver a patch (new update) within hours (days) I guess. If it works on another PC though, it must be a configuration issue on your problem PC because probably of a setting or software installed that conflicts with the new version. It happens all the time. The fact that it never happened in the past is no guarantee it won't happen in the future. It's like saying, I'm 50 and never had cancer before, meaning I'm not gonna have any cancer ever... Sorry, bad example, but you get the point. I wish you were right in your thinking but I am afraid one can never say that. I got two highly spec'd Mac boxes and Netflix will play on one under Safari but not on the other. In both boxes Netflix plays perfect under Chrome. Go figure...

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Community Expert ,
Oct 26, 2017 Oct 26, 2017
LATEST

The error messages says it's a permissions problem. Recheck all your drives/folders for all rights. Sometimes an OS update changes permissions.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
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