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Problems moving and renaming folders

New Here ,
Mar 30, 2024 Mar 30, 2024

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I have numerous issues when I try to move or rename a folder.

Often I get error messages like "The folder ... could not be renamed or moved". Sometimes a variant.

It's not a permissions problem as eventually it works.

Sometimes I need to go play a video in an other folder. Sometimes I need to deselect the folder to move it. Sometimes I need to select it to move it. Sometimes it only helps to wait for another day and try again.

When searching this forum I see people complaining with the same issue from years ago. So why is this issue still not solved? It seems to be mostly with folders that have videos in them.

Even if there is a good reason not to move/rename a folder, it should give a better error to indicate what is wrong (but really it should solve the issue itself or wait until the issue is solved).

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LEGEND ,
Mar 30, 2024 Mar 30, 2024

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LrC is not actually meant for video, oh you can manage the file location, but editing, yell not. As such Adobe may be not exactly treating issues with any concern like this one. 

 

One workaround to consider, locate your videos in their own folder, not commingled with photos. That way, hopefully, only that folder will be a pain in the...

 

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Community Expert ,
Mar 31, 2024 Mar 31, 2024

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I have never encountered this problem myself, but a solution would be to move/rename the folder in Windows Explorer. The folder in Lightroom Classic will then become 'missing' (question mark and its name in italics), so you need to 'reconnect' it as follows. Right-click on the folder in the Lightroom folder panel and choose 'Find Missing Folder'. In the dialog that comes up, navigate to the folder in its new location/name on disk and select it. Done.

 

-- Johan W. Elzenga

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New Here ,
Mar 31, 2024 Mar 31, 2024

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It also happens when moving/renaming folders without videos in them. It happens when moving photos. It happens when trying to delete photos.

It looks like Lightroom has a photo locked for some reason and that is the reason why it can't be moved, but in that case Lightroom knows it did that and should at least tell me that and possibly provide a retry button.

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New Here ,
Apr 14, 2024 Apr 14, 2024

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Once again I'm trying to move a folder and I'm getting "Could not complete the folder move. An unknown error occurred".

This is a real pain as I have to find the right folder again and drag it to the correct folder (there's a lot of them).

 

Surely I can't be the only one with this problem

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Community Expert ,
Apr 14, 2024 Apr 14, 2024

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A pretty good start would be star your Lightroom version, OS, where the files are located and where you are trying to move them. 
see Lightroom is a database and calls the OS to move the files so the issue you have (and it is not anything common I can tell you) is related to the OS operations. But you have provided no information. Please do so.

Screen shots inserted using the Icon for photo insertion in the Reply tool bar would also help.

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New Here ,
Apr 15, 2024 Apr 15, 2024

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I'm sorry for not providing more information.

My Lightroom Classic is the latest version 13.2.

I'm using Windows 11 pro (but recently 10).

The files are on an external USB drive.

I shall see for screenshots

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New Here ,
Apr 16, 2024 Apr 16, 2024

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Benderino_0-1713286099958.png

Just had this one when moving files. The second attempt did succeed.

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New Here ,
Apr 17, 2024 Apr 17, 2024

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Benderino_0-1713381550385.png

Now I'm pretty sure it's because there is a video in it that I played last and I also cannot delete/move that video.

Only solution now is to go play some other video and then retry.

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New Here ,
Apr 17, 2024 Apr 17, 2024

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Benderino_0-1713381842915.png

I didn't even play this one

 

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New Here ,
Apr 17, 2024 Apr 17, 2024

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Idem

Benderino_0-1713381926727.png

 

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New Here ,
Apr 20, 2024 Apr 20, 2024

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LATEST

This time there was no video involved. It worked on second attempt.

Benderino_0-1713621168671.png

 

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