PS and LrC crashing under load

[Cody35399958g27w]

For whatever reason attempting to Ai Denoise in PS or importing a lot of files to LrC makes the software crash. The computer itself stays running. If i relaunch LrC it appears to have imported *some* files but not many. All drivers are up to date. Windows is up to date. Full Adobe suite is up to date. I've even attempted uninstalling and reinstalling PS. System is an i9 14900k, 192gb ddr5, asus 4090. Crash logs submitted when it allows me to. Sometimes it crashes without a prompt for submission.

[Rikk Flohr: Photography]

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

[Cody35399958g27w]

my apologies as i forgot this account is under my work email. crash logs would be under delsolnut@gmail.com crash log was Adobe's

[Rikk Flohr: Photography]

I find no recent crash reports under that email address for Lightroom Classic 13.4. 

Please fill out the report the next time it crashes, screenshot it, post the image here, and then submit the report. 

[Cody35399958g27w]

All crash logs were submitted via Photoshop. If i can get LrC to do it, ill post it

[Rikk Flohr: Photography]

I see no crash logs under PS either. 

Please follow the instructions I gave you above for PS as well.  Also, do not post crash logs in forum threads unless requested.  I will be trimming this log out of the thread. 

[Cody35399958g27w]

I was pretty easily able to get LrC to crash with an error log. ITs submitted but also reads as follows

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="13.2.0.202308091502_65b8636" clientVersion="13.2.0.202308091502_65b8636" applicationName="Adobe Lightroom Classic" applicationVersion="13.4" build="[202406181129-60d181b7]" source="Windows-Client" crashType="n/a">
<time year="2024" month="7" day="25" hour="14" minute="8" second="26" timeoffset="-300" timezone="Eastern Daylight Time"/>
<user guid="02288b0c-105f-4e47-9ee0-af6b407491e4"/>
<system platform="Windows 11 Pro" osversion="11.0" osbuild="22631" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="196315" machine="Intel(R) Core(TM) i9-14900K" model="Intel64 Family 6 Model 183 Stepping 1" cpuCount="32" cpuType="8664" cpuFreq="3187 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 4090" description="NVIDIA GeForce RTX 4090" driverDate="20240710000000.000000-000" driverVersion="32.0.15.6070" videoModeDescription="3840 x 2160 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_2684&#38;SUBSYS_88F11043&#38;REV_A1&#92;4&#38;256A0AA8&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x000000006015C38A">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x000000006015C38A" symbolname="luaopen_string"/>
<stackStatement index="1" address="0x000000006015C108" symbolname="luaopen_string"/>
<stackStatement index="2" address="0x000000006015BCDA" symbolname="luaopen_string"/>
<stackStatement index="3" address="0x0000000060162EE6" symbolname="luaopen_table"/>
<stackStatement index="4" address="0x00000000601610D6" symbolname="luaopen_table"/>
<stackStatement index="5" address="0x0000000060182BC9" symbolname="AgThrowProgramError"/>
<stackStatement index="6" address="0x000000006013F90F" symbolname="lua_resume"/>
<stackStatement index="7" address="0x00000000601317AD" symbolname="luaopen_base"/>
<stackStatement index="8" address="0x00000000601315A0" symbolname="luaopen_base"/>
<stackStatement index="9" address="0x000000006013EC8D" symbolname="lua_getstack"/>
<stackStatement index="10" address="0x0000000060161E5E" symbolname="luaopen_table"/>
<stackStatement index="11" address="0x000000006013FA74" symbolname="lua_resume"/>
<stackStatement index="12" address="0x0000000060182BC9" symbolname="AgThrowProgramError"/>
<stackStatement index="13" address="0x000000006013FB1E" symbolname="lua_resume"/>
<stackStatement index="14" address="0x000000006012CF70" symbolname="lua_pcall"/>
<stackStatement index="15" address="0x000000005F68ECDA" symbolname="private_load_AgEventLoopUtils"/>
<stackStatement index="16" address="0x000000006013EC8D" symbolname="lua_getstack"/>
<stackStatement index="17" address="0x0000000060161E5E" symbolname="luaopen_table"/>
<stackStatement index="18" address="0x000000006013FA74" symbolname="lua_resume"/>
<stackStatement index="19" address="0x000000006018E489" symbolname="AgLua_callWithAutoReleasePool"/>
<stackStatement index="20" address="0x000000006013EC8D" symbolname="lua_getstack"/>
<stackStatement index="21" address="0x0000000060161E5E" symbolname="luaopen_table"/>
<stackStatement index="22" address="0x000000006013FA74" symbolname="lua_resume"/>
<stackStatement index="23" address="0x0000000060182BC9" symbolname="AgThrowProgramError"/>
<stackStatement index="24" address="0x000000006013FB1E" symbolname="lua_resume"/>
<stackStatement index="25" address="0x000000006012CF70" symbolname="lua_pcall"/>
<stackStatement index="26" address="0x000000005F69027F" symbolname="AgMainThreadAction_trigger"/>
<stackStatement index="27" address="0x00007FF907F3257D" symbolname="BaseThreadInitThunk"/>
<stackStatement index="28" address="0x00007FF909C2AF28" symbolname="RtlUserThreadStart"/>
</thread>
<

[KR Seals]

See this article in PetaPixel today regarding instability in Intel 13/14 series CPUs. I have no idea whether it's applicable to your situation. According to the article, Intel has a fix coming.