Re install LR Classic

[trevors59492957]

Hi, What's the best way to un-install my buggy copy of LR Classic and reinstall a clean version on a Macbook running Sequoia, without losing my catalogue, presets etc. Thanks

[jane-e]

@trevors59492957 

I've moved your post from Creative Cloud desktop to the Lightroom Classic forum for you.

Can you tell us in what way your copy is "buggy"? Also, what are your versions of LRC and OS?

Jane

[nikunj.m]

Hi, thanks for reaching out! 

As Jane-e asked, please let us know what issues you are experiencing with Lightroom Classic. 

Please go to the Help menu in Lightroom Classic, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us. 

Thanks,
Nikunj

[trevors59492957]

Lightroom Classic version: 14.5 [ 202508061311-4cef2162 ]
License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 15
Version: 15.6.0 [24G84]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Power Source: Plugged In, 100%
Built-in memory: 32,768.0 MB
Dedicated GPU memory used by Lightroom: 155.2MB / 21,845.3MB (0%)
Real memory available to Lightroom: 32,768.0 MB
Real memory used by Lightroom: 1,111.3 MB (3.3%)
Virtual memory used by Lightroom: 412,915.3 MB
Memory cache size: 133.7MB
Internal Camera Raw version: 17.5 [ 2318 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 0MB / 16383MB (0%)
Camera Raw real memory: 2MB / 32768MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:133.7MB, n:0.0MB

U-main: 86.0MB

Standard Preview Size: 3024 pixels
Displays: 1) 3024x1964

Graphics Processor Info:
Metal: Apple M1 Max
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: ON
GPU for Preview Generation: Auto (S5_21)

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/trev/Pictures/Lightroom/Lightroom Catalog-v13-3.lrcat
Settings Folder: /Users/trev/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) Aperture/iPhoto Importer Plug-in
2) Epson Print Layout
3) HDR Efex Pro 2
4) Plugin Parameters
5) Topaz Photo AI

Config.lua flags:

Thanks for your help.

LR Classic randomly shuts down, and has got quite laggy when usung brushes and other tools.

I have a Macbook Pro M1 Max with 32gb ram and 1tb hardrive running Sequoia 15.6

[dj_paige]

I think you have decided on a "solution" that doesn't solve anything. Re-installing rarely fixes problems. Please describe your problems in detail.

If you really insist on uninstalling and reinstalling: In the Adobe Creative Cloud App, click on Apps, then under LrC click on the triple-dots and select uninstall. Then repeat, except it will say install.

[trevors59492957]

Hi. Thanks for reply. Am now looking at other things which may be causing the problem, as suggested by other replies on here. 

[ExUSA]

Uninstall/reinstall is a Windows thing. We don't dso that on the Mac because it doesn't help.

Problems are more likely either:

1. corrupted catalog

2. corrupted preferences

3. software conflict (bad plug-in, files in cloud storage, etc.)

I would look at those first.

[trevors59492957]

Thanks for the suggestions. I didn't really want to go to the bother of reinstalling, so will look at the suggestions you have made. Thanks again.

[kglad]

@trevors59492957 

you should heed the lrc experts before uninstalling.  but, if after following their suggestions (and updating this thread), you decide to uninstall, repost your question in the download & install forum.

[trevors59492957]

Hi, don't think I am going to go down the re install route now. Will try the suggestions that other have made. Cheers.

[Rikk Flohr: Photography]

In addition to the other good advice offered here, rather than reinstalling an OS, the problem would be much more likely to be an issue with a corrupt user account on your macOS. You can create a new user account with Admin access and log in to it to test this. It is quick and easy to do and often remedies problems that appear to be at the OS level. 

[trevors59492957]

Great suggestions. I will certainly look at doing as you describe. Thank you very much.

[Conrad_C]

You should just be able to use the Creative Cloud desktop app to uninstall Lightroom Classic, then reinstall.

As with almost all other applications, uninstalling the application doesn’t remove the documents you created with it. Catalogs are Lightroom Classic documents, so they aren’t deleted when you uninstall the application.

Regarding settings, presets, plug-ins, etc.: When you uninstall Lightroom Classic, make sure you click Keep in the message that asks you whether you want to remove or keep your settings, as shown in the picture below.

Also, I re-iterate jane-e’s question about what bugs you are seeing. Because there are some problems that can be addressed but not by reinstalling; sometimes the fix is something else. So maybe you don’t even need to reinstall.

[trevors59492957]

Thanks for the help. I will look at other things instead of reinstalling.