Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Sync error for LR web

New Here ,
Jun 15, 2017 Jun 15, 2017

Hello, I do have some sync errors concerning only two or three pictures in a given collection.

I do not find the way of uploading again these pictures only.

LR memorizing the way it synchronized the picture before and keep duplicating the sync error even if I ask for a new sync of the collection.

in the LR preferences, it shows the sync error but offers no way of fixing it.

Thank you for your help

458
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Enthusiast , Jun 20, 2017 Jun 20, 2017

If I am understanding correctly, you have a few images stuck in a bad sync while the remaining images in collection are synced correctly.  Try removing the images from the synced collection. Wait until completion. Then add them back again and see if they sync correctly. If this doesn't work, try deleting from the web side: click on checkbox of image and then delete at top menu. then add again.

Translate
Community Expert ,
Jun 16, 2017 Jun 16, 2017
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

Moving to the Lightroom forum

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Jun 20, 2017 Jun 20, 2017

If I am understanding correctly, you have a few images stuck in a bad sync while the remaining images in collection are synced correctly.  Try removing the images from the synced collection. Wait until completion. Then add them back again and see if they sync correctly. If this doesn't work, try deleting from the web side: click on checkbox of image and then delete at top menu. then add again.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2017 Jun 20, 2017
LATEST

Thank you joefry99,

The web deleting and re-synced worked.

Thank you again for your help...`

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines