There was an unknown error while writing metadata to this photo. Retry?

Report · Dec 28, 2023

Hello,

"There was an unknown error while writing metadata to this photo. Retry?"

I get this error message for photos that are on a Sandisk SSD, but not for ones that are on my hard drive, with Lightroom Classic. I've set my Mac to giving full permission to Lightroom classic, restarted my computer, and I still get the message. I'm running Ventura 13.6.2, and Adobe Photoshop Lightroom Classic 13.0.1. Note, I see this error message when I click on an icon in the top right corner of each photo, a thick exclamation mark. Still, I seem to still be able to edit the photos. I've read through several threads on this problem, but granting full disk access to Lightroom Classic hasn't solved it. Any suggestions would be much appreciated, please.

Thank you,

John

Report · Dec 28, 2023

/EDITED/

I see that you have LrC v13.0.1, try updating to v13.1, their may have been a known issue that hopefully was fixed.

otherwise:

Your MACOS may be treating that external SSD as Flash media (/edit/ perhaps actually as removable media), just like a SD card, then LrC refuses to wright to what it is being told is Flash Media. Inspect the SSD drives properties as MACOS reports it. One cause can be if a folder on that SSD is named DCIM

https://community.adobe.com/t5/lightroom-classic-discussions/cannot-import-to-catalogue-anymore-now-...

Some have also found, that giving the computer a few seconds, and retrying gets around that error message.

https://community.adobe.com/t5/lightroom-classic-discussions/there-was-an-unknown-error-while-writin...

Those two sentences I just typed are not related.

Report · Dec 28, 2023

Thank you GoldinD.

I just realized I needed an update to LR, and I'm now using 13.1. The problem persists. Waiting awhile and retrying hasn't helped, unfortunately. I've done lots of restarts and quit and reopened LR.

-- John

Report · Dec 28, 2023

On that SSD, any strange folders? Specifically a folder named DCIM as if the entire folder structure from a SD card was copied to it?

Report · Dec 28, 2023

GoldingD. Nope. Just my folders with photos, and a Sandisk folder with a Library folder, Sandisk secure access, that kind of thing. I appreciate your help.

-- John