Unable to access LR E-Mail Account Manager

[Mr__Revere]

I am unable to open LR e-Mail account manger.  When attempting to send an email I get "cryptunrotectdata" message.  I think all I need to do is change my password but am unable to open the manager.  Please advise and thank you.

[kentdesign]

Not sure if I understand your question. However, does this link answer at least part of your problem?

Email account validation failed in Adobe Lightroom