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unwanted 4mm border on 4x6 prints

Explorer ,
Aug 22, 2012 Aug 22, 2012

My Lightroom 3 suddenly started leaving a white 4mm border at the right-hand edge of 4x6mm landscape prints.  The printer is fine (Epson R2880) because it will print perfect 4x6s from Windows Print, and also from my wife's laptop running LR 3.  I haven't changed any settings, and reading this forum didn't find the answer.  Any advice please?  Thanks, Matthew

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correct answers 1 Correct answer

Explorer , Jan 28, 2013 Jan 28, 2013

Dear Rick and all you helpful others

The problem has gone away, months after it started, as mysterioulsy as it arose!

We had bashed on printing 4x6 with a white stripe and using a guillotine to trim them down.  I delayed posting this for several days in case it came back but have now printed dozens of 4x6 as perfectly as it used to.  It all went right when my wife put a fresh stack of paper in the printer.  Perhaps she has a special touch but I wonder if a roller or something had got jammed or sti

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Community Beginner ,
Jul 25, 2013 Jul 25, 2013

Just reinstalled printer and hey presto: NO BORDER!! At least for now. Thanks Effeegee...

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Explorer ,
Sep 15, 2013 Sep 15, 2013

BETTER AGAIN

I think it is an intermittent problem with some roller.  I did not do anything to try and solve the problem, and gradually it went away, at first there would just be the occasional print with a white stripe, but now I have been free of it for several weeks and printed more than fifty 4x6 prints with no white border.  I expect the problem may come back from time to time, but  I have learned it is not a software issue, for me anyway.

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Community Beginner ,
Sep 15, 2013 Sep 15, 2013

I agree, but its not good with such an expensive printer

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New Here ,
Feb 18, 2015 Feb 18, 2015
LATEST

I have the same issue with my R3000. I've tried to do everything. I deleted temporary files. I reinstalled Epson driver and firmware. I reinstalled my Windows7 and Photoshop CC. And nothing helped. But I noticed that these margins appear on cheap paper(not so bad yet) TPI 240 PE-RC which is quite thin and flabby. But when I feed printer with PermaJet Gloss 271 problem disappears immediately. That issue may be related to the mechanical properties of paper. Temperature and humidity in the room can also have an impact on the behavior of the paper. The printer may have a sensor that protects the head from damage in the event that the paper bends excessively at the end of the sheet.

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