v15 freezing

[Palma37054105wwds]

Lightroom classic was freezing after opening the import window. After waiting for several minutes, import is posible. Last workaround was resetting preferences, but LrC still freeze in import window.
Tried this.
New catalog file, still freeze
Tired Optimize, still freze
Updated GPU driver, still freeze
New card reader, still freeze
Updated Windows, still freeze
Resetting preferences, still freeze 

Lightroom Classic versjon: 14.5.1 [ 202508231203-c2638d01 ]

Lisens: Creative Cloud

Språkinnstilling: nb

Operativsystem: Windows 11 - Home Premium Edition

Versjon: 11.0.26200

Programarkitektur: x64

Systemarkitektur: x64

Logisk prosessorantall: 16

Prosessorhastighet: 2,3GHz

SqLite-versjon: 3.36.0

CPU-bruk: 4,0%

Strømkilde: Plugget inn

Innebygd minne: 16147,3 MB

Dedikert GPU-minne brukt av Lightroom: 19,0MB / 8020,0MB (0%)

Virkelig minne tilgjengelig for Lightroom: 16147,3 MB

Ekte minne brukt av Lightroom: 1343,9 MB (8,3%)

Virtuelt minne brukt av Lightroom: 1439,1 MB

GDI-objekter teller: 742

Antall BRUKER-objekter: 2423

Behandling håndterer telling: 2748

Størrelse på minnebuffer: 79,1MB

Intern Camera Raw-versjon: 17.5 [ 2318 ]

Maksimalt trådantall brukt av Camera Raw: 5

SIMD-optimalisering for Camera Raw: SSE2,AVX,AVX2

Virtuelt minne for Camera Raw: 45MB / 8073MB (0%)

Virkelig minne for Camera Raw: 46MB / 16147MB (0%)

Cache1: 

NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2: 

m:79,1MB, n:0,0MB

U-main: 178,0MB

DPI-innstilling for system: 120 DPI

Skrivebordskomposisjon aktivert: Ja

Standard størrelse på forhåndsvisning: 1440 bildepunkter

Visninger: 1) 1920x1080

Inndatatyper: Flerberøring: Nei, Integrert berøring: Nei, Integrert penn: Nei, Ekstern berøring: Nei, Ekstern penn: Nei, Tastatur: Nei

Informasjon om grafikkprosessor: 

DirectX: NVIDIA GeForce RTX 3070 Laptop GPU (32.0.15.8157)

Initialiseringsstatus: GPU for eksport er støttet som standard

Brukerpreferanser: Auto

Aktiver HDR i Bibliotek: AV

GPU for å generere forhåndsvisning:Auto (S5_7)

Applikasjonsmappe: C:\Program Files\Adobe\Adobe Lightroom Classic

Biblioteksti: C:\Users\palma\Bilder\Lightroom\PalmaLightroomCatalog-v13.lrcat

Innstillingsmappe: C:\Users\palma\AppData\Roaming\Adobe\Lightroom

Installerte plugins: 

1) AdobeStock

2) Flickr

Konfigurer lua-flagg: 

Adapternr.1: Leverandør : 10de

Enhet : 249d

Undersystem : 15441025

Revisjon : a1

Videominne : 8020

Adapternr.2: Leverandør : 8086

Enhet : 9a60

Undersystem : 153b1025

Revisjon : 1

Videominne : 80

Adapternr.3: Leverandør : 1414

Enhet : 8c

Undersystem : 0

Revisjon : 0

Videominne : 0

[Aleke]

Hi @Palma37054105wwds, welcome to the community!
Could you try updating to the latest version of Lightroom Classic (15.0) and see if that improves performance?
Also, are you importing photos from an external hard drive or an SD card reader? If so, could you try unplugging them for a moment and check if the freezing still happens?
Thanks so much!
Alek

[Palma37054105wwds]

Thanks a lot. I am aware that the embedded System Infor show LrC 14.5.1, but I also tried version 15.0 with the same result. To be absolutely sure, I updated today, and the import window freezes shortly after opening it.

[dj_paige]

Are you trying to import photos only, or some photos and some videos?

[Palma37054105wwds]

Bare bilder vert impotert

[Per Berntsen]

Adapternr.2: Leverandør : 8086

Enhet : 9a60

This is an integrated GPU – UHD Graphics.

LrC doesn't work well with multiple GPUs, so try to disable it.

Go to Control Panel > Device manager > Display adapters.

Right click the UHD graphics and choose Disable from the context menu.

[Palma37054105wwds]

Ingen forskjell med deaktivert grafikkdriver.

Skal jeg sette den på automatisk igjen?

[Arnold-Norway]

@Per Berntsen, no. Nvidia RTX 3060 is a dedicated graphics card from Nvidia, that works well with Lightroom Classic, especially with the AI features in LrC. The latest studiodriver, released October 14. 2025 is installed on this system. It works well in Develop.

My reply is on behalf of @Palma37054105wwds , and I have been on her pc.

[Per Berntsen]

The screenshot I posted was meant to show how to disable a display adapter.

It was taken on my computer, and I don't have a UHD graphics.

Also, @Palma37054105wwds has an RTX 3070, not 3060.

I do understand that the screenshot might be misleading if viewed out of context, but I did write "Right click the UHD graphics and choose Disable from the context menu."

[Aleke]

Hi @Palma37054105wwds
Just checking in to see if you're still running into that issue. Let me know when you get a chance!
Thanks so much,
Alek