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When I start lightroom cc on my mac it freezes when connected to the internet

New Here ,
Oct 07, 2025 Oct 07, 2025

Hello, has anyone had this issue and found a solution im running macos 15.6.1, with the latest version of Lightroom, if i open the app and im connected to the internet it freezes, if I open and have the internet turned off it works fine and then can turn wifi on and it works until I go to export then it freezes. 

I've done the usual, clean install, upgraded OS and Im still having issues. 

Any help would be greatly appreciated. 

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LEGEND ,
Oct 07, 2025 Oct 07, 2025

Adobe has confused everyone with the names they have given their software. There is no Lightroom CC. There is Lightroom (Lr icon) and Lightroom Classic (LrC icon), which are you using? Please tell us the version NUMBER instead of saying it is the "latest".

 

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New Here ,
Oct 07, 2025 Oct 07, 2025

Sorry about that it's lightroom classic (LrC) and I'm running 14.5.1

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LEGEND ,
Oct 07, 2025 Oct 07, 2025

Possibly your firewall is blocking LrC?

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New Here ,
Oct 07, 2025 Oct 07, 2025

I don't have a firewall active and I don't have limit ip address tracking off

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LEGEND ,
Oct 07, 2025 Oct 07, 2025

When you have WiFi on. Ok, do you also have a wired LAN connection, as to connect to your LAN but not via WiFi? This as to see if the issue is the WiFi, the WifI port on your MAC, or your LAN. Not an absolute test, but...

 

Also, perhaps go to a coffee shop, or some wears with free WiFi, and test.

 

Looking to see if their is a hardware, or LAN issue.

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New Here ,
Oct 07, 2025 Oct 07, 2025
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Hello yes I've tried wired and different wifis as well 

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