Windows 11 Displays Grayed Out Images In Library Module

[lindai71880499]

I was running LR 6.14 and upgraded to Windows 11. In Library all my images are grayed out, with no error indications. Switching to Develop, I can see and modify the image, but there is no image in the Navigator box. Realizing that LR 6.14 is a little aged, I upgraded to LR 11.5. I get the same results in the Library and Develop Modules. Google searches have provided no resolution.

Lightroom 6 Library

Lightroom 6 Develop 

 

Lightroom 11 Library

 

Lightroom 11 Develop

 

[lindai71880499]

BTW, upgrading to LR 12 does not resolve the problem.

[TheDigitalDog]

First, try disabling GPU in the preferences (Performance). Any better?

If not, recalibrate and build a new ICC display profile; the old one might be corrupted. If you are using software/hardware for this task, be sure the software is set to build a matrix, not LUT profile, Version 2, not Version 4 profile.

If turning OFF the GPU works, it's a GPU bug, and you need to contact the manufacturer or find out if there's an updated driver for it. 

Also see: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

[johnrellis · Accepted solution]

If disabling the GPU doesn't help, a quick way to test for a bad display profile is to assign sRGB temporarily:

http://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-...

If the GPU and display profile aren't causing the problem, then see this help article:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html

[lindai71880499]

Thank you, John.

Following the instructions at the link for 'change profile to check' my problem resolved and both LR 6 and LR 12 are now working, showing thumbnails.

[johnrellis]

Glad you got it resolved.