You are killing me ... LR CC slow to the point of ridicolous

[Lufthansen]

Trying to work at WEF, ingesting, editing and sending images to my client ....on tight deadlines.

Needless to say, these are important images for me - on an important assignment.

That's where Lightroom comes in an ruins the day.

5 minutes for Lightroom to refresh folder view when I switch between folders OR between Smart Collections?!?

Complete hang when importing?

Exif/ IPTC or "Large caption" metadata chewing and chewing and chewing....for ten minutes while trying to update a folder with 3000 images?!

It's all good that you introduce new features, but please take two minutes to consider what your customers really need! Now the program is so fully loaded that it is slowing everything down to a crawl and sending me to anger management classes.

Adobe: I know you can put a lot of functions into your programs. You always do. Problem is: You are making it into a 100 car freight train fully loaded with features, while what I really need is a fast sportscar that can do the 5 things I use, where the MOST IMPORTANT feature is ability to meet deadline.

If PhotoMechanic can do it, so can you.

Adobe support: Please feel free to contact me. It is in your best interest. Your reputation is in serious jeopardy

[AxelMatt]

You don't have gave us any informations about your system, ex. hardware, operation system, Lightroom version and so on. Without this informations nobody can help.

One point you can try: deactivate the GPU support.

Adobe Lightroom GPU Troubleshooting and FAQ

Lufthansen  schrieb

Adobe support: Please feel free to contact me. It is in your best interest. Your reputation is in serious jeopardy

Here is a user-to-user forum. If you'll contact with the Adobe support you must contact them directly.

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

[Lufthansen]

Alienware 13 r2, intel i7 cpu on w10 pro. 16gb ram, 500gb & 1tb ssd (m.2)

I know this is an user to user forum, but hopefully some Adobe tech occationally reads the posts here. Otherwise, it only becomes a padded room in which we can vent, right?

I have from time to time tried to get a straight answer from Adobe if there is a recommended maximum size for catalogs, or ways to speed up the snail pace. So far, no good answer ...or no answer at all.

I've spent copious amounts of money on Adobe software throughout the years, and my frustration with their lack of customer follow-up is piling up, for the most part unanswered.

Yes, I have turned the GPU on and off. I have switched to smart previews. I have run updates. I sync the catalog by night. I optimize the catalog regularly. I do backups. I do backups of backups. I've exempted both the process, folders and filetypes from Windows Defender - then included them again ( insanity to not have malware/virus protection on my assets)

Remains as a problem since v4: Metadata menu on the right side panel keeps churning and churning when doing batch edit. I routinely stops the loading of metadata by clicking on the spinning mockwheel, but for the next edit it is right back at it.

Also: Please add an indicator for whatever background activity is made. I use taskmon to keep track, but it does not say much except when Lightroom says it is done with a task, it is not done. Not by a mile. Lightroom and associated processes keep hugging 60-85% of the CPU long long after I've shut the program down.

My catalog is +250000 images. Video is kept separate, since the Lightroom is allergic to certain video formats (How does a 1/3 success-rate for the dynamiclinkmediaserver sound?)

Syncing a folder while in a real life situation (deadline, need to get those images going asap) is pretty much a no-go. Only way to have a reasonable response time is to re-import (add) the whole darn folder once again.

Smart folders: Good idea. Does not work on large catalogs ( waiting +10 minutes for window to update when changing smart folder)

So... I'm still raving mad at the syrup response both from the damn DAM software and from Adobe

[dj_paige]

Lufthansen  wrote

I know this is an user to user forum, but hopefully some Adobe tech occationally reads the posts here. Otherwise, it only becomes a padded room in which we can vent, right?

As far as my opinion goes, this is not a forum for venting. This is a forum for users to help other users. Go rant about how slow everything is in the forum where Adobe actively participates (and possibly even listens and takes action).

[Lufthansen]

Really? How slow everything is is not a problem? Your opinion is noted, but

not really helpful. Ranting, venting, frustration. Call it whatever. At the

core of it is the problem of Lightroom slowing everything down to a crawl.

If Adobe won't look into it, maybe some of the users here have experiences

(and possibly solutions) to share.

[dj_paige]

Lufthansen  wrote

Really? How slow everything is is not a problem? Your opinion is noted, but

not really helpful. Ranting, venting, frustration. Call it whatever. At the

core of it is the problem of Lightroom slowing everything down to a crawl.

If Adobe won't look into it, maybe some of the users here have experiences

(and possibly solutions) to share.

Really? Yes, really. If you want to find a solution to the problem by providing information, that's fine. If you just want to complain, vent, etc., that doesn't fit under user-to-user technical support, which is the purpose of the forum.

[Lufthansen]

Again; Lightroom slows everything down to a crawl. That is my problem that

I need to solve.

More than 20 minutes to open a smart folder with appr 27000 pictures

More than 50 minutes to syncronize a folder with 22000 images (where 27

had changes)

More than 18 minutes to open window for creating collection set

That's one and a half hour to do 3 simple tasks.

These are examples of the time it takes to do tasks in Lightroom Classic CC

7.2. Currently on an alienware 13r2 with 16gb ram, OS, smart previews and

catalog on separate m.2 ssd's . Problem unaffected of gpu. I have had the

same issue on a beefier workstation, running from SSD's and raided hdd's

IMHO, this is slow. Too slow. Especially when on deadline.

Suggestions? Experiences? Adobe tech and associates are also welcome to

chip in with ideas.

[JP Hess]

You're not likely to get Adobe techs and Associates to reply in this forum. It's a user to user forum.

[Hal P Anderson]

The forum you need to use to actually reach Adobe engineers:

Photoshop Family Customer Community

[dj_paige]

Adobe: I know you can put a lot of functions into your programs. You always do. Problem is: You are making it into a 100 car freight train fully loaded with features, while what I really need is a fast sportscar that can do the 5 things I use, where the MOST IMPORTANT feature is ability to meet deadline.

We are not Adobe in this forum. This is a user-to-user forum.

[alanofoto]

I would first try a new catalog and/or backing up and removing preferences to narrow down the issue perhaps.

[Lufthansen]

Tried creating a new catalog, with 1000 images. No presets. 4 collections. Same old story. Takes 15 minutes to open a folder (not a collection). Turned the GPU on and off. No change. Emptied cache. No change.

[Earth Oliver]

If you're seeing issues with 1000 images in a new catalog, then you're most likely dealing with a hardware problem.