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Participant
October 31, 2017
Released

P: Support for HEIC file format (Windows)

  • October 31, 2017
  • 331 replies
  • 7115 views

Support for HEIC file format was included in Lightroom CC but still is needed in Lightroom Classic.  When will it be added?

[HEIC image support was added to LR 7.4 (for Mac OS 10.13 or later) and LR 7.5 (Windows 10).  (We're now at LR 8.2.1.) See https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html.  

- John Ellis]

331 replies

Known Participant
July 23, 2018
Yes these codecs are available, but to view HEIC files you need the HEVC codec as well and that sells for $0.99. With that paid, my Lightroom still refuses to work with HEIC. Microsoft did the homework and asks for a small fee, but Adobe still didn't manage to include this, although Windows now officially supports the formats.
johnrellis
Legend
July 15, 2018
I just searched and it appears sometime between March, when Microsoft released a preview build targeted for final release in the fall, and now Microsoft has released free add-on codecs for HEIC images and HEVC video, which you need to download from the Microsoft Store:

https://www.windowscentral.com/how-open-heic-and-hevc-files-windows-10s-photos-app

I didn't see any article indicating that these codecs were built-in to Windows releases yet.  (I don't work for Adobe.)
Participating Frequently
July 15, 2018
I keep seeing people from Adobe saying windows doesn't support it by my vanilla windows 10 install movies & TV app plays the videos that lightroom can't recognize just fine.
johnrellis
Legend
July 15, 2018
Right, LR 7 supports HEIC on Macos but not Windows.  Windows doesn't yet support HEIC, though Microsoft has been testing it in its "preview builds" for many months.  As soon as Windows supports it officially, I'd expect LR to support it soon after.
Participating Frequently
July 15, 2018
I just upgraded from standlone lightroom classic to the new lightroom classic cc for the sole purpose of getting HEIC support for my iphones on my PC, but even after upgrading, it's not supported.  Time for a refund I guess.
Known Participant
July 7, 2018
Charlie, why don’t you guys just implement HEIC in the Windows version and all these debates would be meaningless? Now I have heic files in the cloud imported thru the iOS app but I can’t use them in Lightoom...
Participating Frequently
July 1, 2018
It's too late and the partial support is not enough. I've moved over to Photos for my daily photos, keeping only Lightroom for select shootings. It came too late, with a deafening silence while we had to wait, and a bad attitude from the fan boys in the forum, that asked why didn't have other needs than ours or wouldn't just accept their workarounds and keep it shut.
johnrellis
Legend
July 1, 2018
Gary, are you on Windows?  HEIC is now supported on Mac.
Participant
July 1, 2018
Suggestions to capture in DNG are classic redirection.  There are reasons to capture and use HEIF.  I have hundreds or thousands of these files on my wife's iPhone that I'd like to move off and into LR.  I want to preserve the live video (which she loves in some of her pics) as an integral part of the image.  I don't want to manage them a separate objects and tag them separately (at least not by default).  HEIF files are a fact and LR Classic needs to get off the pot and support them well.
alexskunz
Inspiring
June 21, 2018
Charlie - yes, storage space. One photo where I compared was 800kb as HEIC, and 1.5MB as a JPG. On the phone, where storage space is limited and precious, that makes a big difference.

What format is used internally on the phone doesn't matter - as soon as it leaves the phone, it should result in a useful file though. Apple made sure of that, with the Export/Sync options. Dropbox has its own option on how to handle HEIC for Camera Uploads (keep or convert to JPEG). If my computer supported HEIC I'd turn that setting on the phone off.

I see no reason why Adobe stopped respecting Apple's setting on the phone with the latest LR CC update. How LR CC behaved in the past was completely logical. Now it's broken.