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Cant delete files with LR Classic 9.4 and Catalina

Community Beginner ,
Aug 31, 2020

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hello! I am getting this pop up saying that "the files are on a volume that does not support trash. Would you like to permanently delete them?" after I try to delete files off my Macbbook via Lr Classic running Catalina 10.15.6 and up to date Lr and Cam Raw. But even when i click permanently delete files, the images are still on my drive and in the lightroom catalogue. Help! 

Screen Shot 2020-08-31 at 20.33.38.png

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Correct answer by JohanElzenga | Adobe Community Professional

Make sure that Lightroom has permission to access your Desktop folder. Check the options as below, or add Lightroom to 'Full Disk Access'.

 

catalinasecurity.png

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Cant delete files with LR Classic 9.4 and Catalina

Community Beginner ,
Aug 31, 2020

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hello! I am getting this pop up saying that "the files are on a volume that does not support trash. Would you like to permanently delete them?" after I try to delete files off my Macbbook via Lr Classic running Catalina 10.15.6 and up to date Lr and Cam Raw. But even when i click permanently delete files, the images are still on my drive and in the lightroom catalogue. Help! 

Screen Shot 2020-08-31 at 20.33.38.png

Adobe Community Professional
Correct answer by JohanElzenga | Adobe Community Professional

Make sure that Lightroom has permission to access your Desktop folder. Check the options as below, or add Lightroom to 'Full Disk Access'.

 

catalinasecurity.png

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Bug, Mac, Problem or error

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283

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Aug 31, 2020 1
Adobe Community Professional ,
Sep 01, 2020

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Make sure that Lightroom has permission to access your Desktop folder. Check the options as below, or add Lightroom to 'Full Disk Access'.

 

catalinasecurity.png

-- Johan W. Elzenga, http://www.johanfoto.com

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Sep 01, 2020 1
New Here ,
Sep 11, 2020

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I checked my privacy and it has full access. 

 

I am not getting the popup he is getting but on my MAC, it is only removing the photos from the collection even if I select delete photos.

 

Does anyone know how to fix this?

 

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Sep 11, 2020 1
Adobe Community Professional ,
Sep 12, 2020

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Deleting photos while viewing them in a Collection will only 'Remove' them from the Collection!

You must go to a Folder in the Folder panel and view the Library Grid to select and delete photos. Then you will get the dialog choice to [Remove- from the Catalog] or [Delete from the Hard-drive].

 

 

Regards. My System: Lr-Classic 10.0, Photoshop 22.0, Lightroom 4.0, Windows-10. Nikon DSLR.

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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Select the images, then go to 'All Photographs'. The images will remain selected and now you can delete them from the catalog and the disk.

 

-- Johan W. Elzenga, http://www.johanfoto.com

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Sep 12, 2020 0
Community Beginner ,
Sep 13, 2020

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This helped thank you!

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Sep 13, 2020 1
Adobe Community Professional ,
Sep 12, 2020

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Sorry but I can't relicate this under Catalina; the delete function works as expected and explained. 

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Sep 12, 2020 1
Explorer ,
Sep 12, 2020

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Hi Anastasia, I was personally able to reproduce this.

 

This error happens when your Desktop folder is specially managed by macOS to be part of your iCloud Drive cloud files, so your desktop files are available from your iPhone/iPad/other macs.  Because it's in the cloud you actually don't have a real /Users/<name>/Desktop folder anymore, but Lightroom still sees one somehow, and gets confused when it's not on the same real filesystem as your Trash folder.

 

Your best option would be to quit Lightroom, move your entire folder of photos to a better location (like /Users/<name>/Pictures/FOLDER), and then when you re-open Lightroom, you can right-click on the missing folder and select "Find Missing Folder" from the context menu.  Navigate to where you put it on your real filesystem and you should be good to go.

 

Screen Shot 2020-09-12 at 3.48.06 PM.pngScreen Shot 2020-09-12 at 3.52.17 PM.png

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Sep 12, 2020 0
Community Beginner ,
Sep 13, 2020

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thank u kim! i think i will stick to having it on the desktop and going thru the extra step but definitely happy to know the other option! Thank you again

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Sep 13, 2020 0
LEGEND ,
Sep 12, 2020

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As to the files that will not go to trash, are they on an external hard drive? Is that external hard drive formatted using exFat? or FAt 32 (with a driver I assume)?

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Sep 12, 2020 0
Explorer ,
Sep 12, 2020

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If you expand her screenshot and look closely at the full file path you can see the file is on her desktop.  I provided an explanation & solution above. 😉

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Sep 12, 2020 0