Lightroom is not letting me import files via SD card.

New Here ,
Jul 14, 2017 Jul 14, 2017

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i am opening my lightroom application to import images. The import dialog box is opening and reading the card successfully although no images are showing. How could this problem be fix? I have work for a client need immediately. this problem is new to me.

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Adobe Community Professional , Jul 14, 2017 Jul 14, 2017
It appears you are importing using a USB cable from the camera. Unfortunately this is not very reliable with Lightroom (don't know why) and a typical way to solve this is to just use a card reader. They are way faster and more reliable than using the camera as a card reader. Also one of the main annoyance is that OS X will automatically open the photos app when you connect a camera or card.  You want to disable that as it messes up the import process. This is done in the image capture app. It is...

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LEGEND ,
Jul 14, 2017 Jul 14, 2017

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The import dialog box is opening and reading the card successfully although no images are showing.

I'm not understanding this, if no images are showing then how do you know it is reading the card successfully?

Please show us a screen capture.

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Adobe Community Professional ,
Jul 14, 2017 Jul 14, 2017

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Can you see the files on the SD card using Mac Finder or Windows Explorer?

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New Here ,
Jul 14, 2017 Jul 14, 2017

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Yes I can see the files in Mac Finder, and Adobe Bridge it just not in Lightroom.

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LEGEND ,
Jul 15, 2017 Jul 15, 2017

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Before you go out and by a card reader, try this:

The Destination Panel on the right is not shown. Right click in the middle of the words File Handling and select Destination from the dropdown menu.

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New Here ,
Jul 14, 2017 Jul 14, 2017

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Screen Shot 2017-07-14 at 7.00.05 PM.png

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New Here ,
Jul 14, 2017 Jul 14, 2017

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Here is A Snapshot. You can see the SD card on screen but there is no files being showed in the window screen.

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Adobe Community Professional ,
Jul 14, 2017 Jul 14, 2017

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It appears you are importing using a USB cable from the camera. Unfortunately this is not very reliable with Lightroom (don't know why) and a typical way to solve this is to just use a card reader. They are way faster and more reliable than using the camera as a card reader. Also one of the main annoyance is that OS X will automatically open the photos app when you connect a camera or card.  You want to disable that as it messes up the import process. This is done in the image capture app. It is a really annoying default behavior that Apple builds in. For now what you should do is to copy the images onto your hard disk in finder or image capture and then import from your hard disk (you can use move to organize the images and not double your storage requirement) instead of from the camera.

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Adobe Community Professional ,
Jul 14, 2017 Jul 14, 2017

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I second the recommendation of a card reader.

In the Import dialog, open the Destination panel and make sure it is pointing to where you want/expect.

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New Here ,
Feb 21, 2021 Feb 21, 2021

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Did you ever figure this out? I'm having the same issue

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New Here ,
Apr 12, 2021 Apr 12, 2021

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Hello, I am also having the same issues, have not been able to import photos into lightroom.

           I have checked all my setting to see if  I could find any changes that may have occurred, nope.

           The  photos can be read in Photoshop and Bridge, can they be imported now into lighroom?

           A bit of help to get back on track would be greatly appreciated.

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