• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

2022 photos missing

New Here ,
Aug 03, 2022 Aug 03, 2022

Copy link to clipboard

Copied

Hi all,

I have restored my phone from a backup and Lightroom has restored all photos except the ones from 2022. The cloud sign on the rightcorner says it's syncing, bug it has been syncing for days and the photos are still not there. Does anybody know how to fix this?

Thank you! 

TOPICS
Android

Views

103

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

If you go to https://lightroom.adobe.com and sign in with the same Adobe ID, are all of the photos safely in the cloud? 

 

I'm thinking that restoring a backup may have confused sync, so as long as everything's safely in the cloud, I'd delete the app and let it sync from scratch.

_______________________________________________
Victoria - The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit on the Go books.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

No, unfortunately the photos are not there, does that mean they are gone?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 05, 2022 Aug 05, 2022

Copy link to clipboard

Copied

LATEST

That doesn't sound promising, but not all hope is lost. Was Lightroom fully synced before you restored though? If it was, they should be there. Have you checked in the Deleted Photos section in the web interface?

_______________________________________________
Victoria - The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit on the Go books.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines