Lightroom ecosystem (Cloud-based)

recommended presets stop working only in my desktop, on the web platform work perfect, already reinstall software

I paid for LIghtroom and use Lightroom Classic for all of my photo editing.  A couple of weeks ago suddenly Lightroom Classic wouldn’t open.  I tried restarting my computer, cleaning up extra pictures, etc.  I finally uninstalled Classic and reinstalled it.  My computer says it’s installed, but won’t open the program.  I need it fixed.

This thread is for Lightroom Ecosystem feedback on the Early Access Content Authenticity Initiative (CAI)For Camera Raw and Lightroom Classic feedback, click here.    The Lightroom team is dedicated to building capabilities that foster trust and transparency in the age of AI. Our latest release, as part of the Content Authenticity Initiative (https://contentauthenticity.org/), allows you to add content credentials to your work when exporting in Lightroom to ensure provenance and preserve authenticity.   New content credential capabilities are available across the Lightroom ecosystem (Lightroom, Lightroom Classic, Lightroom for mobile (iOS & Android), Lightroom for web), and Adobe Camera Raw in Early Access. When exporting a JPEG from Lightroom, you can attach your name, social media handle, and a list of edits via a digital signature.   You can find the option to apply Content Credentials while exporting a JPEG in the export panel. It is, by default, turned OFF.

First off, I love Lightroom Classic.  It does everything I need, and more, and I’m finding it gets better and better with each new feature.  I use it when I’m able to finish work at home.  It works in my workflow fantastically.  Since I need to submit photos in real time, I started making a transition to Lightroom Mobile (I think) or Lightroom Cloud (?), on my iPhone 16 plus.  I then needed to be able to see the work and write the captions using a bigger platform in the field (I’m a photojournalist), so I’ve been using an iPad Air 13 that I just purchased.  I’m having all sort of issues replicating how I used my iPhone.   I just can’t seem to figure out where/what I’m on, when I’m using LR on different hardware + devices.  The features are different on the version of LR on my mobile phone from my ipad.   And, the biggest issue is, I spent a great deal of time on my iPad, creating my caption, title and key words, and now I’m finding that none of it exported when I created JPGs to submit

I just did an update with my Lightroom Lr (cloud) and now I am having trouble with my exports. I want to set a custom name and have the number sequence after one and other by using "export with previous settings" but its not working I don't know where they are going. I have to do a reset with every image I export. Please help

I don’t have a question but since for some reason “Feedback” brings me to a troubleshooting page, I think you have some things confused. So, some feedback I have is that I miss the Loupe mode that Lightroom “Classic’ had where I could see image settings on my phone. Having to pull up a separate pane to see this sucks. Maybe I’m the only one that thinks this, but I’m trying to provide some feedback. Just another feature that got removed from the best version of Lightroom before Cloud BS took over. 

I’m using a Samsung S25 Ultra with the latest version of Lightroom Mobile (version 11.2.3) on Android 16. I’ve ensured that no power-saving mode is enabled, and both auto-brightness and extra brightness are turned off. However, when I try to enable the HDR option in the histogram within Lightroom, it shows “HDR unavailable.” I’ve also restarted my device, but the issue still persists.

My Lightroom web is out of tools; it has no tools to edit. Why?I had done everything, restarting the cache. i use Linux; I can't use the software version. I rely on the web. i pay for this and this happens to me :(( 

When I use the “Photo Renaming” function in Lightroom 9.2 (this actually happened in the previous release as well) LR would struggle with file extensions.For example: If I select .DNG and its corresponding .JPG and then rename them using “YY-MM FILENAME” it would show in the Preview ““YY-MM FILENAME.DNG”. However when executed it would update the DNG to “YY-MM FILENAME.DNG” while the JPG would be named “YY-MM FILENAME-2.JPG”. This happens consistently when selecting multiple photos with identical filenames but separate file extensions, no matter if stored in the Adobe Cloud or locally. This would not happen in LrC 15.2!

Lightroom Opens normally, but when I click to edit a photo, it goes blank and comes back not functioning and without all of the options showing. For example, I try to crop a photo and it does not crop, nor does it show the editing features. I tried to uninstall and reinstall the program and I have the same problem

Everytime I try to use ‘Denoise’ on multiple photos, it works. Then i try to view those photos and i get hit with this message ‘Some AI settings need to be updated...’ click ‘Update All’ and NOTHING works.

Hello,I've lost access to my lightroom edits due to new license (new profile) on android device, however on the same email. I didn't uninstall/reinstall the app, but only logged in again to new profile, so the data should be on the device, but I can't select old profile in the lightroom app anymore. Please help, edits are important for me to migrate to new profile.

I have been using the same desktop computer with my Adobe Creative Cloud apps for more than 5 years.  With the most recent update(s), I cannot get Lightroom to work without freezing at a random moment.  When lightroom freezes, it locks everything up and I have to reboot to get Lightroom to close completely so I can relaunch it, etc.  Here’s my system details:Dell XPS 894011th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (2.50 GHz) processor 16.0 GB (15.7 GB usable) RAM 64-bit operating system Windows 11 Home, 25H2.  OS Build 26200.8037 Windows Feature Experience Pack 1000.26100.300.0 AMD Radeon RX 5700 - Driver version 32.0.21043.1005 Intel UHD Graphics 750 - Drive version 32.0.101.6078 I have tried installing and unistalling Lightroom mulitple times.  I have also restored my PC from scratch, downloaded drivers from AMD and installed those.  I have also tried using an older version of Lightroom.  What happens is Lightroom launches as expected.  I can navigate and browse for images to edit/

I purchased presets online from a verified source, but ever since importing them into Lightroom, the whole system has been bogged down, glitchy, and has also crashed. Is it using too much memory, or did a get corrupted files? The presets are from Luxe Lens.

There is bug in the lightroom mobile application, where users can freely edit the premium presets and need not take the subscription. This is for both ios and android.You just have to perform one step after editing the pictures and in less than 1 sec your premium subscription based presets are applied freely for your images

I recently changed my plan to Adobe Standard, instead of the AI-bloated Premium version. I’ve always been able to use the Remove tool on LR Mobile (iOS), but now it’s completely paywalled and I can’t access it. On the help page, it says “By default, the Generative AI toggle is enabled. Turn it off before using Detect objects.” I can’t find any more details on any help/pricing/plans page.Is there a way to use JUST non-AI retouching, which should be accessible with my $60/month plan? I just want to do basic clone stamping, not generative AI anything. I’ve tried logging in/out, restarting, redownloading, but it just shows me the “pay more” splash screen each time.

One of the main reason I and many others stick with Adobe, is that with Portfolio it offers a built-in portfolio website builder. Since I have created my website four years ago, no updates have been made to the system and it’s starting to feel out of date. Adobe really needs to keep this feature up to date if it wants to keep users from ditching Adobe for a cheaper alternative and different portfolio website provider. Edit: I have no idea why this post has been moved to the Lightroom board, but the fact that there is no dedicated Portfolio board underlines my point.

The recommended presets aren't loading anymore; it says they're being analyzed, but nothing happens. It used to work before—how can I fix this? 

how best to subscribe to PS when I already have LR on my desktop? Are they two separate subscriptions or is there a package deal?

Bonjour lorsque je fais des réglages sur une photo puis que j’utilise l’outil crop, tous les réglages sont remis à zéro. Quelqu’un a le même problème ? Merci d’avance pour votre aide. Bonne journée. Version iPad