Acquisizione Diretta non funzione su Macbook pro M1

[MARcO°]

Dall'aggiornamento a Sonoma e ancora successivamente con Sequoia, collegando fotocamere sia Nikon che Fuji non avviene il riconoscimento da parte del software. Per chiarezza con CaptureOne il riconoscimento avviene in una frazione di secondo.

dal momento che quindi non si tratta di problemi hardware come cavi etc e non ho modificato nessuna impostazione da quando le fotocamere venivano riconosciute, vorrei sapere se altri hanno o hanno avuto il problema e nel caso come lo hanno risolto.

Grazie

[Sameer K]

Hey, @MARcO°. Welcome to the Lightroom Community. I'll help you figure this out. 

Please share the system info from Lightroom Classic from Help > System info > Copy and paste into a text document > Upload and attach here.

Here are a few things you can try:

• Reset Lightroom Classic following the second (manual) method from this article: https://adobe.ly/4fOPxm4
• Update macOS to the latest build (v15.5).
• Close any other applications that could attempt to access the Camera while Lightroom Classic is running. 
• Check the camera's permissions in the Privacy & Security section in macOS, revoke any previously granted permissions, and see if that helps.
• Just to be sure, ensure Lightroom Classic has the required permissions on macOS: https://adobe.ly/4hmGnNB

Let me know how it goes.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

[MARcO°]

@Sameer K  Thank you for your prompt help, i tried everyting you suggest but with no results (actually i've tried these steps also in the past).

Here attached my system info, the current os version is 15.6.1. 

If you have further suggestions please go ahead!

Marco

[Aleke]

Hi @MARcO° thanks a lot for sharing your System Info!

Quick question: did tethered capture work before you updated your macOS version? Also, could you let us know which camera models you're using?

Thanks so much!

Alek

[MARcO°]

Hi @Aleke thank you for responding.

I confirm that the tethering worked since the update. I had a Nikon 850D back then and now i switched to the Fujifilm GFX 100s. I chaecked and both cameras are compatible with LR.

Marco

[Sameer K]

Thanks for sharing this. There is a known issue that the team is working on for Fujifilm GFX100s: https://adobe.ly/4poto34

For the Nikon camera, launch Lightroom Classic from the Terminal and close any background apps that could be accessing the camera. 

• Go to the following location to launch Lightroom via the terminal.
  In Finder > Application Folder > Open Lightroom Classic Folder > Right-click on Lightroom .app > Show Package Contents > Contents > macOS > Lightroom—double-click to open.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

[MARcO°]

Tanks @Sameer K , opening the app via terminal works!

It's true the shutter button is very slow (2 sec between mouse click and camera shutter), but at least the camera is recognized by the software. 

Do you think that there will be an update that permit to open the app normally soon? Or i should do the terminal thing forever?

Thanks for your help

Marco

[Sameer K · Accepted solution]

Thanks for the updates, @MARcO°, I am glad to know we have a functional workaround. 

If launching Lightroom Classic via terminal helps, we can troubleshoot the issue further to get it work without terminal. It is likely an incomplete installation, or a permissions issue.

1 - Close Lightroom Classic. 

2 - Restart the machine. 

3 - Uninstall Lightroom Classic via the Creative Cloud desktop app. 

4 - Go to macOS Settings > Search Full Disk Access & remove any entries related to Lightroom Classic. 

5 - Remove Lightroom Classic preferences folder. (Find location & steps here: https://adobe.ly/4fOPxm4)

6 - Restart the computer. 

7 - Install Lightroom Classic again from the Creative Cloud app, but don't launch yet. 

8 - Go to MacOS Settings > Add Lightroom Classic to Full Disk Access and launch Lightroom Classic again. 

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

[MARcO°]

@Sameer K  Thanks for your kind help!

Marco